Re: Sending request - mailto: Navigation was cancelled

Mark, yes, we use PERFORM-ACTION-OPEN-URL and tried with New and current. The problem is IE not ARS. The dialog option is of course nice, but we tried to keep it simple so we went for mailto. Thanks Thomas On Monday, April 18, 2016, Brittain, Mark wrote: > ** > >

BMC ARS on Remedy 8.1.2 and 9.1

I am looking for references of existing BMC Remedy customers successfully running on either BMC ARS 8.1.02, or BMC ARS 9.1 with Oracle 12c, Server OS is Unix Solaris. Thank you, Rick McCabe ___ UNSUBSCRIBE or access

Re: Sending request - mailto: Navigation was cancelled

Thomas Couple of options. First have you tried including current or new like PERFORM-ACTION-OPEN-URL NEW I think I am doing the same opening a custom pre-formatted email form. I handle this by doing an open window (dialog) and then have a push field (create new record) and close window behind