Thomas

Couple of options. First have you tried including current or new like 
PERFORM-ACTION-OPEN-URL NEW

I think I am doing the same opening a custom pre-formatted email form. I handle 
this by doing an open window (dialog) and then have a push field (create new 
record) and close window behind the sent button. Then I have an on create 
notify filter to actually send. Using the dialog allows you to size the “email” 
form

Hope this helps.

Mark

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Thomas Miskiewicz
Sent: Saturday, April 16, 2016 4:09 AM
To: [email protected]
Subject: Sending request - mailto: Navigation was cancelled

**
Hello there,

we got a button that builds the URL to the current request and then we perform 
PERFORM-ACTION-OPEN-URL $URL$ to open a new email.


The $url$ contains something like this: mailto:?subject=Incident 
Ticket:%2000869696&body=%0ALink%20to%20Ticket:%0A<https://ourserver/arsys/forms%2Farse7%2FOurform%2FAdminstrator%2BView%2F%3Feid=00869696<https://esp-d.inet.bundesbank.de/arsys/forms%2Farse7%2FBBK:TroubleTicket%2FAdminstrator%2BView%2F%3Feid=00869696>>.

This works just fine but when we do it in the Internet Explorer it has the side 
effect that it opens and new IE window that says Navigation to the webpage was 
cancelled.

Ideas how to get rid of it or alternative solution how to email a link to a 
request?

Thanks
Thomas
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