Mark,

yes, we use PERFORM-ACTION-OPEN-URL and tried with New and current. The
problem is IE not ARS.

The dialog option is of course nice, but we tried to keep it simple so we
went for mailto.


Thanks
Thomas

On Monday, April 18, 2016, Brittain, Mark <[email protected]> wrote:

> **
>
> Thomas
>
>
>
> Couple of options. First have you tried including current or new like
> PERFORM-ACTION-OPEN-URL NEW
>
>
>
> I think I am doing the same opening a custom pre-formatted email form. I
> handle this by doing an open window (dialog) and then have a push field
> (create new record) and close window behind the sent button. Then I have an
> on create notify filter to actually send. Using the dialog allows you to
> size the “email” form
>
>
>
> Hope this helps.
>
>
>
> Mark
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected] <javascript:_e(%7B%7D,'cvml','[email protected]');>]
> *On Behalf Of *Thomas Miskiewicz
> *Sent:* Saturday, April 16, 2016 4:09 AM
> *To:* [email protected]
> <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Subject:* Sending request - mailto: Navigation was cancelled
>
>
>
> **
>
> Hello there,
>
>
>
> we got a button that builds the URL to the current request and then we
> perform PERFORM-ACTION-OPEN-URL $URL$ to open a new email.
>
>
>
> The $url$ contains something like this: mailto:?subject=Incident
> <javascript:_e(%7B%7D,'cvml','?subject%5Cx3dIncident');>
>  Ticket:%2000869696&body=%0ALink%20to%20Ticket:%0A<
> https://ourserver/arsys/forms%2Farse7%2FOurform%2FAdminstrator%2BView%2F%3Feid=00869696
> <https://esp-d.inet.bundesbank.de/arsys/forms%2Farse7%2FBBK:TroubleTicket%2FAdminstrator%2BView%2F%3Feid=00869696>
> >.
>
>
>
> This works just fine but when we do it in the Internet Explorer it has the
> side effect that it opens and new IE window that says Navigation to the
> webpage was cancelled.
>
>
>
> Ideas how to get rid of it or alternative solution how to email a link to
> a request?
>
>
>
> Thanks
>
> Thomas
>
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