Non USD currency in SRM

2016-05-25 Thread Rod Harris
Hi All, I'm using SRM in ITSM 9.1 and I'm finding I get a null pointer violation whenever I change the price of an item from USD to some other currency. The SRD won't save unless the currency is USD. Has anybody else found the same? I have a workaround in that I adjust the filters checking for

Re: SHR:SHRCAI_SocialBride errors

2016-05-25 Thread William Rentfrow
We do have self signed certificates but those exist in both our DEV and PROD environments - so I can't really rule it out or in since they are different. Thanks for the info - I'm going to look at it. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell:

Re: SHR:SHRCAI_SocialBride errors

2016-05-25 Thread Stone, Brian
I've had this error with self signed certificates for https before. Could it be related to that possibly. Just throwing it out there... From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of William Rentfrow

SHR:SHRCAI_SocialBride errors

2016-05-25 Thread William Rentfrow
I need help troubleshooting a problem. We're noticing Java spikes and frequent (thousands per day) errors in the SHR:SHRCAI_SocialBridge form on our production server. However, we do NOT have the problem on our Dev server and I need to know how to troubleshoot this. This is causing

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread LJ LongWing
I'm referring to actions in the Active Link. Back in the day, a macro recorded to open a window was the only way to open a window...then the Open Window action was addedMost of the important functions that Macros did were added as actions that you can add to an Active Link, or some other

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread Grooms, Frederick W
LJ means that instead of calling a Macro from the Active Link you need to write in Active Links to do what the Macro is doing Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Fawver, Dustin Sent: Wednesday, May 25, 2016 1:06 PM To:

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread Fawver, Dustin
LJ, I hope this isn't a stupid question, but could you clarify what you mean by "native Remedy code"? I'm familiar with Active Links, Filters, Escalations and the like, but are you referring to something more than that? Thanks! --Dustin Fawver ITS Helpdesk East Tennessee State