Re: Monitoring Atrium Integrator jobs

2017-01-04 Thread Joel D Sender
Custom. How are OOB different? Joel Joel Sender * jdsen...@earthlink.net From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng Sent: Wednesday, January 4, 2017 10:26 PM To: arslist@ARSLIST.ORG Subject: Re: Monitoring Atrium

Re: Monitoring Atrium Integrator jobs

2017-01-04 Thread Jarl Grøneng
Is this OOB integration jobs or custom jobs? -- J 2017-01-04 20:11 GMT+01:00 Joel D Sender : > ** > > Hi All, > > I’ve got a client running a large number of scheduled Atrium Integrator > 9.1 jobs and they want to be notified when one fails. > > In the past, we set-up

Re: Dialog panels and Notify action

2017-01-04 Thread Grooms, Frederick W
This is one reason I created the idea: Improve the method of overriding Filter Phases https://communities.bmc.com/ideas/3639 Since you are creating everything for the email yourself there is one other method you can use. Do a push action to the AR System Email Messages form yourself Fred

Re: Dialog panels and Notify action

2017-01-04 Thread Mueller, Doug
Thomas, THAT is the tradeoff. You get the current values when you override phasing. You cannot say, phase for this attribute to get the final value but not for that attribute. That is where you need to make the call about what your specific situation is and choose the right option. If

9.1 Data Import Tool Command Line Utility

2017-01-04 Thread Sinclair, Keith
Did BMC do away with the command line utility for the 9.1 Data Import tool? I used to have a batch file that would run periodically but now refuses to run since I upgraded from 8.1. I cannot find any documentation online in regards to the 9.1 version. Keith Sinclair Remedy Development

Monitoring Atrium Integrator jobs

2017-01-04 Thread Joel D Sender
Hi All, I’ve got a client running a large number of scheduled Atrium Integrator 9.1 jobs and they want to be notified when one fails. In the past, we set-up workflow to send notifications when an A.I. job failed. However, in the brave new world of ‘NO CUSTOMIZATIONS’ we need an OOB solution.

Re: Quotes in a set field

2017-01-04 Thread Brittain, Mark
LJ & Misi, Happy New Year With the number of places where I needed quotes I was getting cross eyed. What I did instead was set “?hosts?” + $Server Name$ and the replace ? with “ Thanks for the assist. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On

Re: Please Vote my Idea up! - UDM Process Templates don't load sequence or Change task phase

2017-01-04 Thread Stan Feinstein
Kelly, Years ago, i.e. before any ITSM applications had been developed, Project Remedies developed Service Manager, a Remedy-based application for defining work templates. We later expanded it to also handle approval templates. These templates include parent / child/ grandchild

Please Vote my Idea up! - UDM Process Templates don't load sequence or Change task phase

2017-01-04 Thread Kelly Deaver
** Hi Listers,,Please have a look at my idea in communities and vote it up if you agree - https://communities.bmc.com/ideas/14820In the workbooks Change_Process_Setup.xlsx and Task_Process_Setup.xlsx there is no way to import sequence relationships. I've implemented Task Management at numerous

Fwd: FW: Identity Request Management - Adapter Configuration issue

2017-01-04 Thread Bhalchandra Deshmukh
Hi, We are using *BMC Remedy – 9.1*, have extracted adapter through AZExtraction.bat successfully. Post extraction while configuring adapter on ‘Identity Request Management - Adapter Configuration’ page, we are not able to find any of button is active as below *Add Company - Site