Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

PFB the filter log but its not highlighting any glitch just showing the full command in the RUN PROCESS. Tue Oct 17 2017 13:07:11.3430 */ Checking "Temip_TT_Filter_CaseClose_Test" 0: Process cmd /c C:\Users\AnandAb\Desktop\close_tt.bat

Business Time

Greetings! I've re-read the BMC documentation that I can find regarding Business Time 2.0. I have things set up to where the workdays during the week are defined. My current workflow uses it to determine how long during normal business hours it takes to resolve a ticket. What I'm not

Re: $OPERATION$ keyword w/Modify All

Jason, Thanks for pointing me in the right direction. I guess I just glazed over the SET ALL value since the documentation mentioned it being used in a push operation. You were correct on the value. Michael, Thanks for reminding me about the Execute Options. I had it on Display, but I had

AD: Meta-Databot - new product announcement

Hi Folks, Meta-Databot is like the BMC Data Wizard in function but automates mass changes rather than one at a time. It processes an input file of changes with column names defined by its configuration spreadsheet. It is

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Filter just showing that it's passed but nothing happens. On 16-Oct-2017 9:46 PM, "Thad Esser" wrote: > ** > Something as simple as: > > echo Hello World > out.txt > > would work as a test batch file. > > But as Phil said, at this point it would be best turn on filter

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Something as simple as: echo Hello World > out.txt would work as a test batch file. But as Phil said, at this point it would be best turn on filter logging and see what it says when your filter runs. If you can, post that snippet of the log file. -Thad On Mon, Oct 16, 2017 at 10:37 AM,

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Can you please update with the complete command which can be used in filter run process so that can be tested. On 16-Oct-2017 9:31 PM, "Murnane, Phil" wrote: ** Hi Abishek, To echo an earlier commenter, I'd try removing the double-quotes from around $Request ID$

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Can you please update with any sample batch file like new TXT files creation via filter run process as I am not familiar with it. On 16-Oct-2017 9:29 PM, "Thad Esser" wrote: > ** > Are you getting any errors, or is it just not running? Can you get any > batch file to

BMC Remedy Installer 9.1.03 Fails with java.lang.NoSuchFieldError: originalHostName

Hello Listers, next server, next error: LOG EVENT {Description=[JVM launcher command],Detail=["/opt/ORA/installer/ARSuiteKit/Disk1/files/jre/bin/java" -Xmx512m -classpath "/opt/ORA/installer/ARSuiteKit/Disk1/" "-Dsun.java2d.noddraw=true" "-Dswing.volatileImageBufferEnabled=false"

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hi Abishek, To echo an earlier commenter, I'd try removing the double-quotes from around $Request ID$ because when ARServer writes the output it will substitute a ticket number for the token ($Request ID$), and ticket numbers usually do not contain spaces, so no double-quotes are normally

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Are you getting any errors, or is it just not running? Can you get any batch file to execute from Remedy?​ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

I am using filter run process and path is accessible from windows. On 16-Oct-2017 9:12 PM, "Thad Esser" wrote: > ** > If I understand your situation, you have a Remedy server on Windows, from > which you want to call a batch file, and that batch file calls another > script

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

So you have a filter calling batch file Is this what is in your batch file? C:\plink -l -pw * stemipt /usr/opt/temip_tttls/Runtime/OpenCTI.sh CLOSE "$Request ID$" If so then your issue is $Request ID$, as your batch will never know what that is. Your batch should be:

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

If I understand your situation, you have a Remedy server on Windows, from which you want to call a batch file, and that batch file calls another script on a remote Unix server. Your batch file works (successfully runs the remote Unix script) when executed manually. And you are having trouble

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hi Rajesh, I will reiterate the required scenario:- On change of status on a form , we need to call the script. The connectivity is fine n also while performing the same via AL it's working fine. But the requirement is to perform it via filter only as no manual intervention required. So I have

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Incorporate this in your script On 16 Oct 2017 21:48, "Abhi$hek" wrote: ** Yes connectivity is all working. On 16-Oct-2017 8:14 PM, "Rajesh Nair" wrote: > ** > Than in that case..start putty and from putty connect to the unix > box..this

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Yes connectivity is all working. On 16-Oct-2017 8:14 PM, "Rajesh Nair" wrote: > ** > Than in that case..start putty and from putty connect to the unix > box..this should work > > On 16 Oct 2017 21:22, "Abhi$hek" wrote: > >> ** >> Yes putty is

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Than in that case..start putty and from putty connect to the unix box..this should work On 16 Oct 2017 21:22, "Abhi$hek" wrote: > ** > Yes putty is present > > On 16-Oct-2017 7:33 PM, "Rajesh Nair" wrote: > >> ** >> Do you have putty on

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Yes putty is present On 16-Oct-2017 7:33 PM, "Rajesh Nair" wrote: > ** > Do you have putty on windows systems > You cannot call directly to unix from windows without a middle ware > > On 16 Oct 2017 8:51 p.m., "Abhi$hek" wrote: > >> ** >> It's

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Do you have putty on windows systems You cannot call directly to unix from windows without a middle ware On 16 Oct 2017 8:51 p.m., "Abhi$hek" wrote: > ** > It's not asking as already I am passing credentials. > > On 16-Oct-2017 7:15 PM, "Rajesh Nair"

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

It's not asking as already I am passing credentials. On 16-Oct-2017 7:15 PM, "Rajesh Nair" wrote: ** You dont have drives in unix Its just / Try running the command in script on cmd on windows and check if aks for user name and password with sudo command On 16 Oct

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

You dont have drives in unix Its just / Try running the command in script on cmd on windows and check if aks for user name and password with sudo command On 16 Oct 2017 8:39 p.m., "Abhi$hek" wrote: ** It's I think as per the location to be retrieved On 16-Oct-2017 6:47

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

It's I think as per the location to be retrieved On 16-Oct-2017 6:47 PM, "Rajesh Nair" wrote: > ** > Why c:\plink? > Just a question > > On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" > wrote: > >> ** >> >> $PROCESS$ fullpathto.bat >> >> In the

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Shouldn't it be sudo username password -c "your command" Regards Rajesh On 16 Oct 2017 8:15 p.m., "Rajesh Nair" wrote: > Why c:\plink? > Just a question > > On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" > wrote: > >> ** >> >> $PROCESS$

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Why c:\plink? Just a question On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" wrote: > ** > > $PROCESS$ fullpathto.bat > > In the bat file: c:\plink -batch -l *** -pw -m pathto.sh > > Jean-Louis > > On 16 Oct 2017, at 13:17, Abhishek Anand

Re: How to configure Email Engine log to roll?

I am not sure of overwriting the logs But sure we can have a new file created if the log file size reaches the limit that has been set Done this long time ago.. its something like filehandler limit On 16 Oct 2017 4:03 p.m., "Thomas Miskiewicz" wrote: > Hello Listers, > > how

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

$PROCESS$ fullpathto.bat In the bat file: c:\plink -batch -l *** -pw -m pathto.sh Jean-Louis > On 16 Oct 2017, at 13:17, Abhishek Anand wrote: > > Thanks for your prompt response. > Please could you highlight the syntax for the scenario below:- > > Calling the

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Thanks for your prompt response. Please could you highlight the syntax for the scenario below:- Calling the BAT file via filter RUN Process - $$PROCESS$ command. I think some thing is wrong in the syntax as i am able to reach the desired location so no access issue. Please suggest on it.

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hello, You can also use the -batch flag for the plink command, that will automatically avoid prompting for anything. Jean-Louis > On 16 Oct 2017, at 12:54, Misi Mladoniczky wrote: > > ** > Hi, > > I think it might be a problem with the host key, and that when you run it > from

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hi, I think it might be a problem with the host key, and that when you run it from the ARServer, plink does not know about the key of the foreign unix machine. A workaround I saw on the net goes like this, and would requires a slight change to your bat file: cmd.exe /c echo y | C:plink -l

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Thanks for your kind response. Yes normal TXT files creation is working fine and u can see in my earlier mail that already authentication are provided for the Unix box location. Please suggest on how to achieve the filter run process part with the help of any sample On 16-Oct-2017 2:28 PM, "Misi

How to configure Email Engine log to roll?

Hello Listers, how can I tell the Email Engine to start overwriting the log when it reaches a certain size? I couldn’t find this setting in the documentation. Thanks Thomas ___ UNSUBSCRIBE or access ARSlist Archives

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hello, Is there any reason to call the bat file from cmd /c, instead of calling it directly ? Best regards, Jean-Louis > On 15 Oct 2017, at 08:42, Abhishek Anand wrote: > > Hi Experts, > > > How to call a .sh script located in remote unix box from the remedy

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Hi, So does this script run as expected when you run it manually? You have to configure sshd on the unix box to allow remote calls, and you need to set it up with public-key authentication without a passphrase. Or something like that... There are ample instructions on the internet for this.

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Experts having any solution for it .please respond. Early response will be highly appreciated. Regards, AA. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20