for
mid-tier if IIS is used).
Can someone break the tie? Preferably someone in the know. Where is the
David Easter replacement? (not that he can really be replaced but you know
what I mean)
Daniel
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Easter
Sent: May 3, 2013 11:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Windows 8 and ITSM 8.1
**
We probably need to go backwards in history a little bit to clarify the
situation.
Back in the 6.x days, AR System came with a complimentary license
While it isn't the entire tablespace, if you just need to secure a few
character fields, the ENCRYPT function is also available.
https://docs.bmc.com/docs/display/public/ars81/Functions
ENCRYPT (plaintext, key)
Used in Set Fields filter and escalation actions only. Returns the
encrypted
On Thu, Apr 18, 2013 at 1:16 PM, David Easter david_easter...@yahoo.com wrote:
**
If you're on 7.6.04 SP4, have you already applied overlays? Some customers
find them useful when comparing their customizations to the BMC origin objects
as described in the upgrade white paper.
BMC Remedy
If you're on 7.6.04 SP4, have you already applied overlays? Some customers
find them useful when comparing their customizations to the BMC origin objects
as described in the upgrade white paper.
BMC Remedy IT Service Management Suite 7.6.04 Service Pack 2 Upgrade Procedures
and Guidelines
With the introduction of the Wiki based documentation, there really aren't any
guides anymore. But if you're on an older version, e.g. 7.6.04, you can get
the SRM Admin Guide here:
BMC Service Request Management 7.6.04 Administration Guide 28-Jan-2011 PDF
If you're on a later version,
Your submitter mode is probably the culprit.
The Submitter Mode options are:
* Locked — Enables users who have their name in the Submitter field to
modify requests without a write license. This does not apply to users with a
Restricted Read license who cannot modify requests under any
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