FW: CRQ does not process to Scheduled Status after approving for Scheduled For Review

2013-08-23 Thread Eric Chow
out what entry the approval engine is looking for that would prompt the Entry does not exist error. As such, the CRQ always stays in Scheduled For Review as the approval process is interrupted by this error. Any help would be appreciated. Thanks Eric Chow

Setting up approvals for CIs

2012-09-18 Thread Eric Chow
in the Approval Mappings form and do it based on Approval Phase, wonder if the CI approved by relationships have anything to do with it. Thanks Eric Chow Remedy Operations Analyst Research In Motion, Northfield Campus, Building D 2220 University Ave E, Waterloo, ON, N2K 0A8 Office: 519-888-7465 x70469

30 approvals populated for a single CRQ

2012-06-07 Thread Eric Chow
for this? Thanks Eric Chow Remedy Operations Analyst Research In Motion, Northfield Campus, Building D 2220 University Ave E, Waterloo, ON, N2K 0A8 Office: 519-888-7465 x70469 Direct: 519-597-0469 Mobile: 416-886-3929

Multiple Group Email Addresses

2010-09-17 Thread Eric Chow
if you have two distribution lists you wish to put in there? Has anyone tried it? What is the method to separate email addresses on that field? Ideas would be appreciated. Thanks. Eric Chow - This transmission (including any

Re: BMC Developer Studio Annoyance

2010-08-20 Thread Eric Chow
Shawn: Granted, I used to work at BMC and therefore had a lot of exposure with the Developer Studio, I've gained a few tricks here and there. On your Working List window there are three icons on the top right corner of the window, depends on where you put your window, and to the left of the

Table Filter processing, when does the table get refreshed?

2008-08-26 Thread Eric Chow
I've got workflow that goes like this: - Parent form contains a hidden table used for filter processing. - Data in child form is referenced to in table, the table qual uses a foreign key reference. - Filter processing modifies a child record so that it refers to a parent record. The foreign