...@sbcglobal.net wrote:
Jason,
Check the users' display properties -- settings -- advanced button and on
the general tab, the fonts
are set to Normal size (96 DPI). Many times this has been the cause of the
forms being stretched out.
HTH,
--
Shyam
Jason Tricky trickyma...@yahoo.com wrote in message
news
I have a user that when he logs in to Remedy using User tool(7.1 patch 007) he
would need to use the scroll on the bottom to see the whole form. But if the
user login to another PC with the same version of the user tool, the display
looks normal and can see the whole form without scrolling.
We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge
our 6.3 license keys. I have upgraded our DEV servers from 6.3 to 7.1 and I
didn't have to do anything about license keys but our sister company who is
also doing the same upgrade is telling us that we have to purge
I'm trying to capture the computername and windows username using a filter.
I tried using Set Fields = $PROCESS$ %COMSPEC% /c echo %COMPUTERNAME% but I get
and error -- ARERR [341] Cannot run the requested process
Tried using $PROCESS$ c:\windows\system32\cmd.exe /c hostname and I get the
)
[mailto:arsl...@arslist.org] On Behalf Of Jason Tricky
Sent: Thursday, March 19, 2009 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Capture ComputerName and UserName
**
I'm trying to capture the computername and windows username using a filter.
I tried using Set Fields = $PROCESS$ %COMSPEC% /c
Subject: Re: Installing Remedy on Terminal Servers
To: arslist@ARSLIST.ORG
Date: Tuesday, March 17, 2009, 11:03 AM
You would want to do this at the server level, not the client.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jason Tricky
We have a new terminal server guy(lets call him the TS guy) and he reinstalled
remedy on our 3 terminal servers.
Now, when its the first time a user logs in to Remedy through CITRIX it loads
up the profile of the TS guy. It recalls the login information of the TS guy.
It then can be updated
How do I convert LDAP timestamps on Remedy so it would show the date and time?
Thanks,
Jason
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to fix my problem reading LDAP
dates/time fields.
Good luck,
James Van Sickle
Remedy Developer
Office: 972-409-4902
Mobile: 214-399-1254
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG ] On Behalf Of Jason Tricky
Sent: Friday, October 24, 2008 10:06 AM
PROTECTED] On Behalf Of Jason Tricky
Sent: Friday, October 24, 2008 10:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] LDAP timestamps
**
Using the date/time field displays a different date than the actual
date... It displays 12/31/1969 5:00:00 PM instead of 10/18/2008
16:23:52. Do you
if (typeof YAHOO == undefined) {
var YAHOO = {};
}
YAHOO.Shortcuts = YAHOO.Shortcuts || {};
YAHOO.Shortcuts.hasSensitiveText = false;
YAHOO.Shortcuts.sensitivityType = [];
YAHOO.Shortcuts.doUlt = false;
YAHOO.Shortcuts.location = us;
YAHOO.Shortcuts.document_id = 0;
YAHOO.Shortcuts.document_type
Directory info (no
vbscript needed).
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jason Tricky
Sent: Tuesday, September 09, 2008 10:20 AM
To: arslist@ARSLIST.ORG
Subject: run process activelink on midtier
I need your help. I have a button
or an
escalation go thru all completed records (probably more than 1 hour old) and
delete them.
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jason Tricky
Sent: Tuesday, September 09, 2008 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: run process
thru all completed records (probably more than 1 hour old) and
delete them.
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jason Tricky
Sent: Tuesday, September 09, 2008 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: run process activelink
The form/page gets loaded on direct links with username and password but not if
you have to pass the login page. It also gets the page cannot be displayed if
I go to login.jsp. I just updated my java but I did the same on our dev but
everything is working after the update. I get the page
Is there any company in Arizona that uses Remedy? I'm planning on moving to
Arizona but I can't seem to find any employment opopportunity for Remedy
related jobs. Anybody here on the list from Arizona?
--- On Wed, 8/6/08, Pierson, Shawn [EMAIL PROTECTED] wrote:
From: Pierson, Shawn [EMAIL
server information and I am not sure how to see this information from AR
User 7.1 client tool for 6.3 server.
On 7/29/08, Jason Tricky [EMAIL PROTECTED] wrote:
Is there any issues with using 7.1 user tool on 6.3 server? Is User 7.1
compatible with AR Server
Is there any issues with using 7.1 user tool on 6.3 server? Is User 7.1
compatible with AR Server 6.3?
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.
On 7/29/08, Jason Tricky wrote:
**
Is there any issues with using 7.1 user tool on 6.3 server? Is User 7.1
compatible with AR Server 6.3?
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How do you set one as a primary? I did ours by setting an interface metric of
1 on the NIC that I didn't want to be the primary. I just like to know if
this is the correct way of doing it or is there a better way?
--- On Tue, 7/22/08, Rick Cook [EMAIL PROTECTED] wrote:
From: Rick Cook [EMAIL
How do you set up or add escalation server queue? I just saw it on the config
guide that you can add server queues and on the diagram there was a escalation
queue but if I click on the drop down from the admin tool, the only selections
are Admin, Fast, List and Private.
://support.microsoft.com/kb/291352
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Jason Tricky
Sent: Thursday, July 17, 2008 8:08 AM
To: arslist@ARSLIST.ORG
Subject: Spell Checker - error on message on normal.dot
**
I added the spell checker OLE active link for our
I added the spell checker OLE active link for our worklog and it works but to
some users a message box from microsoft word would popup after the spell check
and the error is - This file is in use by another application or user
(C:\Documents and Settings\...\Normal.dot) This only comes up when
I have a function that will change the case of the street address. I can get
it to change to proper case for the street names but when the street address is
75TH STREET it converts it to 75Th Street. I need it to be '75th Street' .
Below is the function I'm using
BEGIN
DECLARE @Reset
I see that I need to have a unique column field that enforces not null and must
be an integer or char no less than 6 no greater than 15. The view nor the form
form doesn't have that column. Can I create a view and change the type of the
field to meet the requirement for remedy? Can I do like
I was able to create a view from the external database but the problem is that
view does not have a field that is required to create a view form on Remedy.
How can I specify the type of field when creating a view using SQL? Thanks
From: Action Request System discussion list(ARSList)
When I hit load nothing shows up on the available columns list. The reason
for that according to the manual is because the database view must contain an
integer or character field that enforces no null value and unique to act as the
request ID field and I don't have a column(field) that meets
Thanks to all who replied... I will just probably create a new table on the
Remedy database with the required field needed to create a remedy view form and
I'll just have to update that table with the values from the view form from the
linked server from time to time. It took me almost a
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