Pulldown Menus don't work on iphones?

2014-04-27 Thread Kerry Murdock
We've got a really simple 'submit case' form on the intranet where I'm working. Some staff are starting to access the form from their iphones and finding that the pulldown menus won't let them select a value. Has anyone seen this? Any ideas how to get round it? Thanks Kerry

Re: Phase filtering in ACTIVE LINKS?

2013-12-16 Thread Kerry Murdock
Well, it's good to know we all agree! Thanks for replying! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Phase filtering in ACTIVE LINKS?

2013-12-04 Thread Kerry Murdock
I think I know the answer to this question: but I thought I'd ask the experts On our system we've found a number of (BMC) active links which end with `! Does this have any purpose? ___ UNSUBSCRIBE or access ARSlist

Ha! Remedy Developer T-Shirts

2013-08-31 Thread Kerry Murdock
Cool! T-shirts just for Remedy Developers: http://yellowdroid.spreadshirt.com/ Kerry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Import without import tool?

2013-03-08 Thread Kerry Murdock
At the risk of sounding stupid: what/where is RIK? Also bear in mind I'm on a 100% bespoke arsystem. There are no OTB applications installed. I think my best course of action will be to write a super small c# api program... I can't see any other way forward at the moment.

Import without import tool?

2013-03-07 Thread Kerry Murdock
I don't know if I'm missing something obvious or not but here goes... Remedy 7.6.4 I've got a customer who wants to import a .csv file on a regular basis. He doesn't have the remedy import tool on his machine (and it's unlikely he'll be able to get it installed). What would be an easy way to

Re: Import without import tool?

2013-03-07 Thread Kerry Murdock
Arghhh - well it looks like I can't do that because the server doesn't have the import tool installed!!! K Kerry, I have typically written a process that they attach the csv to an attachment field and then I save it to the server and run the import there.

Re: RKM draft warning - but there's no draft!

2012-03-09 Thread Kerry Murdock
with the earlier versions of RKM. I recall having such a problem as the one you describe. And to get rid of it, I usually used to actually put them in draft again, and then publish.. that way the status would be in sync with reality.. Joe -Original Message- From: Kerry Murdock Sent

Re: Archive Form - Change Table Form?

2012-03-09 Thread Kerry Murdock
objects (like other forms, reporting, ...). I think that Misi's option was the best: to create a join form. Jose M. Huerta Project Manager** On Sun, Feb 26, 2012 at 15:42, Kerry Murdock kerry.murd...@remedycontractor.com wrote: I was able to delete the table field on the archive

RKM draft warning - but there's no draft!

2012-03-08 Thread Kerry Murdock
. I've tried modifying it and re-publishing it. I've tried rebuilding the indexes. Any idea where RKM is looking to make it think it's got a draft? RKM Version:7.5 Thanks Kerry Murdock ___ UNSUBSCRIBE or access

Re: Archive Form - Change Table Form?

2012-02-26 Thread Kerry Murdock
I was able to delete the table field on the archive form. Recreate it with a different field ID and only THEN could I change the form to point to the archive form. This seems a shame. If you've got a core archive form you're going to want all the tables to be the matching archive forms, surely.

Archive Form - Change Table Form?

2012-02-24 Thread Kerry Murdock
Hi all, I've got 'case' form which has children 'actions'. I've archived both cases and its actions. I want to change the action table qualification on the archive case form to point to the archive action form. But whenever I change the table it just changes it back. Can you not change table

Re: How to get the Users's license? [I]

2011-10-21 Thread Kerry Murdock
Hi Doug ( Co), I did originally try the SF method - but of course, it didn't work, I kept getting: ARERR [100] Entry ID parameter is empty Hence why I used the table field solution. (You do have to go and give a permission to those fields on the underlying form, of course.) My assumption was

Re: How to get the Users's license? [I]

2011-10-20 Thread Kerry Murdock
Sorry - I was referring to Paul's message. BUT - you did solve my problem!! So, I copied the table field from 'AR System Administration: Manage User Licences' and put it on the form where I want to find the users's licence. I removed all the columns except 'Write Licence'. I set the table

How to get the Users's license?

2011-10-19 Thread Kerry Murdock
to do it? Ideally I'd like: $LICENCE-TYPE$ but I don't think that exists! Kerry Murdock ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: How to get the Users's license?

2011-10-19 Thread Kerry Murdock
Just to be clear - we don't have a problem with licenses. I'm wanting to stop workflow firing if the user only has a read(floating) licence. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Re: How to get the Users's license? [I]

2011-10-19 Thread Kerry Murdock
But if they've got a read licence when you commit the user is going to get an ugly message saying 'no license available' or some such thing. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11