We're stuck using 7.6.0.4 due to end-user needs for the client. We need to
upgrade the OS as Windose2003 is no longer supportable.
I've tried installing it on Windows 2016 using Java 1.6 as the installer
would not recognize 1.8x or 9x.
Noted during the install, the installer did not list IIS
Remedy 7.6.0.4, Oracle 11g
Using the midtier interface, a user performing any operation that uses and
active link generates an error - cannot establish a network connection to
the AR system server
This error occurs when an active link that executes a SQL programmed command
is altered. It is
=nodenode=6933024i=2] On
Behalf Of NormD
Sent: Wednesday, October 26, 2011 8:28 AM
To: [hidden email]/user/SendEmail.jtp?type=nodenode=6933024i=3
Subject: active link not working after import
Remedy 7.6.0.4, Oracle 11g
Using the midtier interface, a user performing any operation that uses and
active link
into another server still works.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[hidden email]/user/SendEmail.jtp?type=nodenode=6932947i=0] On
Behalf Of NormD
Sent: Wednesday, October 26, 2011 8:28 AM
To: [hidden email]/user/SendEmail.jtp?type=nodenode=6932947i
: Action Request System discussion list(ARSList) [mailto:[hidden
email]/user/SendEmail.jtp?type=nodenode=6932933i=0] On Behalf Of NormD
Sent: Wednesday, October 26, 2011 9:28 AM
To: [hidden email]/user/SendEmail.jtp?type=nodenode=6932933i=1
Subject: active link not working after import
Remedy 7.6.0.4
I assume this is on the Server info, EA tab of the user tool? If so it is/was
set to OFF.
Regards;
Norm
_
From: Tony Cesaro [via ARS (Action Request System)]
[mailto:ml-node+6462753-1553051408-161...@n2.nabble.com]
Sent: Friday, June 10, 2011 11:44 AM
To: Dignard, Norman
I turned on API and sql logging but have not been able to put a fingure on
the problem. From the logs the issue occurs at the same time as the license
manager does it stuff. Whether this is the culprit I cannot say.
Here is the relevant sections of various logs. Perhaps you can see something
I'm
-
From: NormD
Sent: Thursday, June 02, 2011 1:38 PM Newsgroups:
public.remedy.arsystem.general
To: [hidden email]
Subject: Direct SQL issue
IOne of our developers noticed that when we change an active link that
makes
use of the DIRECT SQL option and then try the code we get the attached
arerr_90
I've never done what you are attempting. Is it a Windows box? If so I don't
know is its doable do to where dll's get stored. On Ux I assume it's
possible just give it a different install path. You'll probable need a
separate Oracle instance too.
As for our experience in upgrade from 7.5 to
Since our upgrade, clients using the web interface have experienced random
problems when opening folders. From the user perspective, they try to open
one folder then another. Sometimes it works, normally soemtimes the user
gets a ORA-3113 error - msg.
it may be fine for a few tries but
Since our upgrade, clients using the web interface have experienced random
problems when opening folders. From the user perspective, they try to open
one folder then another. Sometimes it works, normally soemtimes the user
gets a ORA-3113 error - msg.
it may be fine for a few tries but
IOne of our developers noticed that when we change an active link that makes
use of the DIRECT SQL option and then try the code we get the attached
arerr_90. We get around this issue by removing the sql portion of the link
on the server and re-creating it in the developer studio and then we no
We are getting several messages in the arerror log and are having trouble
determining the cause. The messages change in that they sometimes differ in
the client being reported. Can someone shed some light on this as to a
protential cause and/or resolution?
Thu May 19 09:39:24 2011: AR System
Opening Folders gets ORA-3113/7445 errors
Opening folders in Oracle? What do you mean?
Joe
-Original Message-
From: NormD
Sent: Thursday, June 02, 2011 1:30 PM Newsgroups:
public.remedy.arsystem.general
To: [hidden email]
Subject: ARS 7.6.0.4 Opening Folders gets ORA-3113/7445 errors
We are attempting to upgrade to 7.6.0.3 and are having ARS startup problems.
Raise a case with support which appears to be getting nowhere fast.
We are wondering if anyone else has had similar problems and if they found a
solution.
Our setup (dev system)
- old server - ARS 7.5p4 (server email,
What exactly did your DBA do? It sounds like they did a drop and import of
prod data which is what I did or did they do something else?
Doing this does not update the db schema tables with the new changes
introduced by the 7.6 schema changes. In essense you would be running a 7.6
executables
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