Ramesh,
A Kinetic two-cents here. We are using Kinetic V4.0.3 with ARS 6.3 over here
and are happy with it. Approx 800 users. Set up to allow web submissions of
Service Requests to active directory (i.e. Move User, Deactivate Account, etc).
Auto-generates Remedy Change Requests and Tasks.
Hi,
We see the below trying to run reports from Mid Tier. The BMC documentation
and everything else we've researched indicates that we need to verify the
report we are trying to run is still available in the Remedy Reports form. Our
reports are definitely in the Report form. Has anyone out
configured
properly? Did this ever work in the past?
On Thu, Sep 3, 2009 at 11:42 AM, Parker, Lawrence T
lawrence.par...@nmci-isf.com wrote:
Hi,
We see the below trying to run reports from Mid Tier. The BMC
Hi,
The new value should auto-populate on the web services left-hand pane. Right
click in the right-hand pane and click New Element. Name the new element
exactly what is displayed for your new field on the left and map it up.
Lawrence Parker
IT Service Support Tools
EDS
Remedy
Another thing to consider is you will not be able to get license keys generated
online should you need them. If you make a server change and need licensing
for it, you will have to coord a purchase with BMC.
Lawrence Parker
IT Service Support Tools
EDS
Remedy Engineering
1968 Gilbert Street
Site-R in Emmitsburg, MD, has an urgent need for a Remedy Developer.
The position can be located on www.catapulttechnology.com . If you, or anyone
know, with version 7 experience is looking, will you forward this on to them.
Lawrence Parker
IT Service Support Tools
EDS
Remedy Engineering
1968
...@arslist.org] On
Behalf Of Parker, Lawrence T [lawrence.par...@nmci-isf.com]
Sent: 08 May 2009 00:06
To: arslist@ARSLIST.ORG
Subject: Upgrading to 10G Oracle and Hitting a Library Error
Hi,
Hoping someone has hit this bridge before. We are on ARS 6.3 Patch 20 and have
a requirement to upgrade to Ora
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On
Behalf Of Parker, Lawrence T [lawrence.par...@nmci-isf.com]
Sent: 08 May 2009 00:06
To: arslist@ARSLIST.ORG
Subject: Upgrading to 10G Oracle and Hitting a Library Error
Hi
Hi,
Hoping someone has hit this bridge before. We are on ARS 6.3 Patch 20 and have
a requirement to upgrade to Ora 10G. We've successfully upgraded the database
but see a No Such File error on libclntsh.so.9.0 when starting Remedy.
The matrix indicates we should be ok on 10G with the 9i
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