Re: Results List Sort Order in Web

tier and the > application tier. > > > > Joe > > > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Roger Nall > *Sent:* Monday, June 27, 2016 11:43 AM > *

Re: Results List Sort Order in Web

Tierif it's set to sort > specifically in their user tool, are they using a preference server or are > their settings stored local files? Is your Mid-Tier server set to have a > server as the preference server? > > On Mon, Jun 27, 2016 at 8:01 AM, Roger Nall <arslist.n...@gmail

Results List Sort Order in Web

ARS 8.2 Mid-Tier 9.1 Linux Oracle 11g We are in moving all of our users to the web. One issue that has come up is the sort order of the results list. We have users who have setup multi-field sort for our main ticket form. This works fine in the User Tool but does not work at all on the mid-tier.

Resolved Tickets

For all of you working with ITSM Remedy, can a Resolved ticket be re-opened? Thanks, Roger A Nall ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Resolved Tickets

Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 • teresa.lockw...@sungard.com *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Roger Nall *Sent:* Thursday, September 11, 2014 9:36 AM *To:* arslist@ARSLIST.ORG *Subject:* Resolved Tickets

CMDB and Remedy 8.1 Upgrade

for changes made in Base Development mode. 3. Does anyone have a list of processes or gotchas for upgrade the CMDB? Any assistance will be greatly appreciated. Thanks, Roger Nall ___ UNSUBSCRIBE or access ARSlist Archives