LJ, Yes we have a preference server set for the mid-tier. In the user tool the sort works both with and without a preference server declared.
Roger On Mon, Jun 27, 2016 at 9:27 AM, LJ LongWing <[email protected]> wrote: > ** > Roger, > Yes, it should work just fine in Mid-Tier....if it's set to sort > specifically in their user tool, are they using a preference server or are > their settings stored local files? Is your Mid-Tier server set to have a > server as the preference server? > > On Mon, Jun 27, 2016 at 8:01 AM, Roger Nall <[email protected]> > wrote: > >> ** >> ARS 8.2 >> Mid-Tier 9.1 >> Linux >> Oracle 11g >> >> We are in moving all of our users to the web. One issue that has come up >> is the sort order of the results list. >> We have users who have setup multi-field sort for our main ticket form. >> This works fine in the User Tool but does not work at all on the mid-tier. >> We can see an entry for one user in their preference record on the Advanced >> tab in the Result View section in the Sort Criteria field. The entry looks >> like this - prdttktco01<01:MT:MainTicket>=1|3|7\1|540000096\2|540001169\1 . >> >> We are wondering if the sort muti-field sort or works at all in the >> midtier and if so what do we need to do to get it to work. >> >> Thanks, >> >> Roger A Nall >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
