ARERR [565] Index for value in SQL command is greater than the number of values returned AR AREA Plugin Configuration

2009-07-25 Thread Sibi V
Hi I have created a custom AREA plugin using java API. The plugi was successfully tested on a test remedy server. When i try to deploy the same on a development server (with same configuration), i get the error ARERR [565] Index for value in SQL command is greater than the number of values

Re: Guidelines to work with Java Plugins

2009-07-25 Thread Sibi V
Hi Sreenivas The examples that come with the AR Java Plugin SDK is the best starting point. There is also a Remedy 7.1 Plugin Integration pdf. which i think you can download from www.bmc.com. This has all the configuration details. Thanks and Regards Sibi On Fri, Jul 24, 2009 at 9:07 PM,

Re: Enabling BMC Remedy Encryption

2009-07-11 Thread Sibi V
voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Sibi V *Sent:* Friday, July 10, 2009 10

Enabling BMC Remedy Encryption

2009-07-10 Thread Sibi V
Hi I have created a java AREA plugin and would like to encrypt user information passing between remedy server and plugin server. As well as between remedyweb interface and plugin server. I understand that the BMC Remedy Encryption can provide me the facility. Since the BMC third party plugins

com.remedy.arsys.session package in remedy 7.1 api

2009-07-09 Thread Sibi V
Hi I use remedy java api ( of version 7.1). I am attempting to create an AREA plugin that authenticates off siteminder. For remedy web, which is already siteminder enabled, i see a filter kind of class that is extended from com.remedy.arsys.session.Authenticator class. I now need to update this

Authenticating remedy web requests via AREA Plugin

2009-07-09 Thread Sibi V
Dear All, I have created an Java AREA Plugin for custom authentication. The plugin successfully authenticates requests made from remedythick cleint. Now i need to enable the remedy web interface to use the same plugin. I have a java implementation with me that does this. This is achieved by

Encrypting data transfer between AREA Plugin - AR Server and AR web

2009-07-09 Thread Sibi V
Hi I have created a Java AREA plugin and I see that the default data transfer between AR server and the Plugin is not encrypted. In the case where i enable encryption in the Ar server config, how to i decrypt the data on the AREAPlugin? Can I plugin any external encryption libraries to do the

Re: com.remedy.arsys.session package in remedy 7.1 api

2009-07-09 Thread Sibi V
. to com.bmc.arsys.api Read the relase notes, Integrating with Plug-ins and Third-Party Products and JavaDoc documentation. -- Jarl 2009/7/9 Sibi V sibij...@gmail.com: ** Hi I use remedy java api ( of version 7.1). I am attempting to create an AREA plugin that authenticates off siteminder