Re: ARServer Plugin Server

2009-09-14 Thread Thomas J. Mutaffis
Failures action. There are a few other items by those I mention will greatly increase your control. Default is Take No Action. Tom Thomas J. Mutaffis (RSP) - Original Message - From: Jordan, Franklin franklin.jor...@hq.doe.gov Newsgroups: public.remedy.arsystem.general To: arslist

Re: word/OLE automation

2009-09-11 Thread Thomas J. Mutaffis
Roger, type bmc remedy Microsoft word automation ole without quotes in Google and the first item will be something that might help you. I know a fellow on here, at one time, worked on a project of this nature and shared. It was probably for v6.3 but might be useful. Tom Thomas J. Mutaffis

Re: Error - Reached maximum number of database entries...

2009-09-08 Thread Thomas J. Mutaffis
There are also tools out there that will allow you to emulate a mac address if you have changed servers/network card. These tools work and are an option if this just happens to be part of the problem. Tom Thomas J. Mutaffis (RSP) - Original Message - From: Frank Caruso caruso.fr

Re: Email server reference

2009-08-26 Thread Thomas J. Mutaffis
Mark, While not likely and if it has worked in the past then totally irrelevant; but, I once had an issue with the network itself. If all else fails either try pinging the name or contact your network people and ask them to confirm that the relevant name has, in fact, been added to DNS. I

Re: What's the difference between a Remedy Administrator and a Remedy Developer?

2009-07-23 Thread Thomas J. Mutaffis
Here's one for all of you to figure out. What are they actually seeking in whom they hire? Maybe superman? Minimum Required Skills: remedy, BMC Remedy, ITSM, BMDS, C2BMC, ITIL, sql server, sql, database development, Missile Defense, SME, Subject Matter Expert, Secret Clearance, DOD, TS/SCI,

Re: What's the difference between a Remedy Administrator and a Remedy Developer?

2009-07-23 Thread Thomas J. Mutaffis
-- From: Thomas J. Mutaffis Date: Thu, 23 Jul 2009 06:13:34 -0400 To: arslist@ARSLIST.ORG Subject: Re: What's the difference between a Remedy Administrator and a Remedy Developer? Here's one for all of you to figure out. What are they actually seeking in whom they hire

Re: What's the difference between a Remedy Administrator and a Remedy Developer?

2009-07-23 Thread Thomas J. Mutaffis
as a consultant, and what the expenses in this area are (since I live here and first came here as a consultant myself.) Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thomas J. Mutaffis Sent: Thursday, July 23, 2009 9:37 AM

Re: DSO follow-the-sun examples

2006-09-15 Thread Thomas J. Mutaffis
Hi, I did exactly this at Lucent Technologies and it work fine. We had three servers, one in England, another in Malvern, PA and a third in Sunnyvale, CA. Our purpose was exactly as what you've stated, to allow the tickets to follow-the-sun which in essence gave us coverage for 18 hours while

Re: ARSLIST AWARDS

2006-09-01 Thread Thomas J. Mutaffis
To the winners and contenders, I wish to add my congratulations to all winners of the ARSList Awards and to the contenders as well. All you folks are very special and giving people and I, as most others, recognize and appreciate your efforts. Warm regards and best wishes, Tom Thomas J

Re: OT - Friday Humor

2006-08-25 Thread Thomas J. Mutaffis
Title: OT - Friday Humor ** Mine flinched 11 times on below... - Original Message - From: Reiser, John J Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Friday, August 25, 2006 9:43 AM Subject: Re: OT - Friday Humor ** You

Re: Deleted Groups

2006-07-31 Thread Thomas J. Mutaffis
** Kathy, Did they offer or you request that "they" review the error logs? I know I've asked this in the past when up against a wall. Otherwise their solutions seem rather simplistic and without thought. I would call or write back and ask them for a better solution and/or that they review