Short term contract (1 to 2 weeks) good rate - Arlington, VA

...@remedyedge.com if interested.  Also, if this specific one is not for you...send me your facebook or linked in account if you want ticklers as I come by these from time to time.   Kind regards,   t i m @ r e m e d y e d g e . c o m   Tim Richardson Remedy Edge, LLC 917-892-9510

Re: Encouraging Float License Users to Log Off When Inactive

I can't even count the number of times I've run into this issue.  Here's a strategy that helped at one of my clients. Pass 1:  Analyzed the heck out of our user profiles and assigned fixed vs. floating   smartly...giving hour heavy users a fixed. Pass 2:  Started grouping our floaters by

Re: OT: The case of the disappearing BMC sales rep

Hi Shawn, I do understand what you mean; but fortunately, the BMC sales rep over my current clients is outstanding.  I've also had great support on my past few accounts...so I think it may be a case-by-case answer. If you can connect with whom your account's replacement is; they'll probably

Re: general advice on how to sell the work - this is not a Friday humour

Hi Serouche,   Sounds like you've got your answer, please let us know how extensions go.   Just FYI:  I've run into this a few times myself and what has worked for me is to let the client know that I am the guy that BMC calls when they get stuck.  Then I provide direct BMC references from either

Re: Remedy / Maximo integration....how !

Hi Howard,   You can do it, and you have a number of options.  If you are going to be moving individual tickets, you can consider:   XML, Database Links, Remedy API Language set to get data from Maximo to Remedy.   Going the other way around, I'm not as familiar with Maximo, but I would look at

Re: Remedy / Maximo integration....how !

Sorry Howard, that should have been addressed to Sean. --- On Wed, 1/21/09, Tim Richardson t...@remedyedge.com wrote: From: Tim Richardson t...@remedyedge.com Subject: Re: Remedy / Maximo integrationhow ! To: arslist@ARSLIST.ORG Date: Wednesday, January 21, 2009, 8:04 PM Hi Howard

Re: Remedy SSO Implementation - Help needed

Hello Thivagar, Yes, I am doing this for version 7 and while I don't have everything working yet, I did run into this problem and solved it. Try adding MidTier.jar to your classpath. My execution looks like this: javac -classpath arapi71.jar:MidTier.jar:.

Re: JOB: Remedy position in Kuwait (UNCLASSIFIED)

Hi Michael, Being an ex-Air Force officer, I'm always interested in quick assignments abroad and so I took a look at this position. While I'm not a match for it, I wanted to suggest that if your having a difficult time filling the position you may want to consider the opportunity to

Re: Pushing data to the CTM:People form in ITSM 7

Hi Tony, We've been doing this heavily for a couple of months now. In a nutshell, the process we've taken is to build a staging form that: 1) Pushes to the initial forms. 2) Pulls back the Instance ID and/or People ID and/or Reconciliation ID 3) Pushes to the supporting form with

Re: Retrieving Date from SQL

We use this a lot--SQL Server specific SELECT dateadd (ss, YOUR_INTEGER_FIELD, '1970-01-01') from This returns a date/time value with your default format: You can further add date formatting commands to this statement to get it into prettier formats if your default format needs

Re: AR7 Categorizations

Hi Tony, At one of our clients we're doing the same thing. We've discussed the ITIL approach of services that run over telecom equipment as well as the appropriate CMDB Class structures to use. We've played around with issues such as what location is affected if the telecom equipment

Re: Anyone using cmdb2.0.1/Asset 7.0 patch 2 and extended the cmdb?

Hi Cindy, Send me an email ([EMAIL PROTECTED]) We've got this configuration in place at a couple of our clients and have had some problems, but not the one you are talking about. In fact, we're getting ready to move to patch 003 at one client... There were some tricks we had to

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Immediate opening in Mumbai, India

Hello Listers, We have an immediate opening in our company for a sharp Remedy developer in Mumbai. If interested please send an email to [EMAIL PROTECTED] We will be filling six more positions in Mumbai and Pune in January. We look forward to hearing from you. Kind regards, Tim Richardson

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Re: CMDB Classes

should you upgrade.Let me know how this rollout works for you![Shameless Advertising] I'm Tim Richardson and am available to assist with CMDB projects for those of you looking for someone who has been through it at least once--or just want to exchange war stories...[EMAIL PROTECTED] (917

Re: Remedy developers required for MNC in Mumbai - INDIA.

** Hello Ananthakrishnan,I am Tim Richardson, of Remedy Edge, LLC. I currently have three developers on staff, two located in Hyderabad and one located in Pune. I also have a Remedy API programmer (also in Hyderabad)If you are open to a sub-contract arrangement, please let me know.My