ARERR 372 in arerror.log

2011-09-08 Thread Joseph Williams
Hi all, Here are my system details: ARServer 7.5 patch 7 ITSM 7.6.01 Windows NT MS SQL 2005 AR Server Group with 2 servers This is my first time trying the list out. Recently seeing this getting this error message in the arerror.log. 390603 : Could not create alert event (ARERR 372) Thu Sep

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joseph Williams
Forgot to mention, we are not using Remedy Alert. The alert services is not running. Thanks listers. Joe Williams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList:

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joe Martin D'Souza
To: arslist@ARSLIST.ORG Subject: ARERR 372 in arerror.log Hi all, Here are my system details: ARServer 7.5 patch 7 ITSM 7.6.01 Windows NT MS SQL 2005 AR Server Group with 2 servers This is my first time trying the list out. Recently seeing this getting this error message in the arerror.log

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joe Martin D'Souza
PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARERR 372 in arerror.log Forgot to mention, we are not using Remedy Alert. The alert services is not running. Thanks listers. Joe Williams

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joseph Williams
Thanks for replying. I have had api logging turned on. What should I be looking for? Joe W ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: ARERR 372 in arerror.log

2011-09-08 Thread Logan, Kelly
372 in arerror.log Hi all, Here are my system details: ARServer 7.5 patch 7 ITSM 7.6.01 Windows NT MS SQL 2005 AR Server Group with 2 servers This is my first time trying the list out. Recently seeing this getting this error message in the arerror.log. 390603 : Could not create

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joseph Williams
Thanks so much for your response. Deleted a field from what form? Alert Events form? We are currently not using Alert. Thanks Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Re: ARERR 372 in arerror.log

2011-09-08 Thread Joe Martin D'Souza
, September 08, 2011 1:49 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARERR 372 in arerror.log ** Hello Joe, The event is coming from the escalation queue, so that’s the workflow to check first to see what data it is trying to use. I do find