Re: AREmail emails going to wrong users

2010-02-17 Thread Shellman, David
, January 26, 2010 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: AREmail emails going to wrong users Ravi, There is a known bug in the email engine. SW00332327 Email Engine incorrectly used the body text of the previous record when processing the current outgoing message. This bug only shows up

Re: AREmail emails going to wrong users

2010-02-17 Thread Guillaume Rheault
@ARSLIST.ORG Subject: Re: AREmail emails going to wrong users Just to give the list an update. Support has uncovered another bug with the email engine where on occasion the body of the previous message is sent instead of the correct message body. After we patched the email engine to 7.1 patch

AREmail emails going to wrong users

2010-01-26 Thread Ravi
Remedy 7.1.1 Hi: not sure if anyone has seen this. I have a mailbox configured to use a standard solaris sendmail to send emails. Occasionally users are receiving the wrong emails. For example as per AR System Email Messages form, email1 was sent out to user1, email2 was sent out to user2,

Re: AREmail emails going to wrong users

2010-01-26 Thread Shellman, David
] On Behalf Of Ravi Sent: Tuesday, January 26, 2010 10:27 AM To: arslist@ARSLIST.ORG Subject: AREmail emails going to wrong users Remedy 7.1.1 Hi: not sure if anyone has seen this. I have a mailbox configured to use a standard solaris sendmail to send emails. Occasionally users are receiving