behalf of Advant, Prajakta
<prajakta_jo...@bmc.com>
Sent: Wednesday, January 31, 2018 4:48 AM
To: ARSList
Subject: RE: Adding WorkLog on SRM Submit.
Hi,
I agree with Carl's suggestions.
But would like to understand the use case of mapping such data in the Work info
fields at the time of creati
Of Kevin M
Candelaria
Sent: 23 January 2018 21:34
To: ARSList <arslist@arslist.org>
Subject: Re: Adding WorkLog on SRM Submit.
Carl, Thanks, that's the route I wanted to take and basically set a
qualification to only do this on Self Service reported sources incase someone
applies a te
From: ARSList <arslist-boun...@arslist.org> on behalf of Carl Wilson
<carlbwil...@gmail.com>
Sent: Tuesday, January 23, 2018 10:43 AM
To: 'ARSList'
Subject: RE: Adding WorkLog on SRM Submit.
Hi,
A couple of suggestions:
* You can map the values into a Service Reque
.
--
Kind Regards,
Carl Wilson
From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Kevin M
Candelaria
Sent: 23 January 2018 14:56
To: ARSList <arslist@arslist.org>
Subject: Adding WorkLog on SRM Submit.
Hello Listers,
I am won
Hello Listers,
I am wondering if anyone can point me in the right direction, I have an SRD
that creates an incident and I have the user inputs showing up in Summary of
the Incident it creates an the notes field.
I would like to have that same information instead show up as a worklog, I
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