Re: Are you on 7.6 ITSM? Your work infos may be disap pearing!

2010-10-15 Thread Ramey, Anne
odified’ one. <> <> I don’t know if this is a defect or if other are experiencing this.. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kelly Deaver Sent: Friday, October 15, 2010 1:39 PM To: arslist@ARSLIST.ORG Subject: Are you on 7.6 ITSM

Re: Are you on 7.6 ITSM? Your work infos may be disap pearing!

2010-10-15 Thread Martinez, Marcelo A
know if this is a defect or if other are experiencing this.. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kelly Deaver Sent: Friday, October 15, 2010 1:39 PM To: arslist@ARSLIST.ORG Subject: Are you on 7.6 ITSM? Your work infos may be disap peari

Are you on 7.6 ITSM? Your work infos may be disap pearing!

2010-10-15 Thread Kelly Deaver
** We found at FAA that our work infos were disappearing sometimes. At first we thought we were imagining it but then we managed to prove it!   How to Reproduce - Open a new incident window, fill in your fields and create a work info. THEN save. We do this all the time with first line support bec