@ARSLIST.ORG] On Behalf Of Hyunkel v2.0
Sent: Tuesday, September 27, 2011 6:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Assignment route from SRM
**
Thanks Andrew
But the configurations enforce certain rules; what i need is to set an specific
user as a change assignee, and rules randomly
not
disclose it to others. Please notify the sender of the delivery error by
replying to this message, and then delete it from your system. Thank you.
Date: Wed, 28 Sep 2011 12:43:44 +
From: tommy.mor...@radioshack.com
Subject: Re: Assignment route from SRM
To: arslist@ARSLIST.ORG
Listers;
Another question; Currently there is a SR that routes a CR to a specific user;
looking for a way to change this assignment but i can't find anything. My
understanding this is associated to the Assignment engine but don't know if its
possible to tell the assignment engine to direct
@ARSLIST.ORG
Subject: Assignment route from SRM
Listers;
Another question; Currently there is a SR that routes a CR to a specific
user; looking for a way to change this assignment but i can't find
anything. My understanding this is associated to the Assignment engine
but don't know if its possible
19:38:52 -0400
From: ago...@jcpenney.com
Subject: Re: Assignment route from SRM
To: arslist@ARSLIST.ORG
**
See “Assignment Configuration”
form (CFG:Assignment) – its on the Application Admin Console for ITSM –
Step 7 “Assignment” – for assignment rules
Also see “Change
5 matches
Mail list logo
