Hi Richard
First thing, I would recommend is to contact BMC and find out if they have a
quick fix. This issue has been around over a year now and they should
definitely have something.
Thanks
Mahesh
On Tue, Jul 27, 2010 at 11:42 PM, Richard Matovu rich...@matrich.netwrote:
**
Hi Mahesh,
Hi Mahesh,
Thanks so much for the help. I managed to get over it. There is patch 4
available which fixes the issue but I used the SW00320171 hotfix to fix it.
It works now well. I am so grateful for your help and the list at large.
Thanks,
Richard
On Wed, Jul 28, 2010 at 10:22 AM, Mahesh
Hi,
I created a service request which gathers information to populate a work
order template utilizing the Details 2 tab to store the gathered
information. The fields which were mapped include WO Type Field 11_Char, WO
Type Field 12_Char to WO Type Field 17_Char.
However, when a user fills the
What is the SRM version ? The last time I saw this defect (# SW00320171) was
on SRM 2.2 Patch 2.
Thanks
Mahesh
On Tue, Jul 27, 2010 at 6:27 AM, Richard Matovu rich...@matrich.net wrote:
**
Hi,
I created a service request which gathers information to populate a work
order template
Hi Mahesh,
Yes, it is SRM 2.2 Patch 2. How do I solve this defect? Could you please
send me any links, tutorials or pointers?
Thanks and Kind Regards,
Richard
On Wed, Jul 28, 2010 at 6:19 AM, Mahesh mchand...@gmail.com wrote:
** What is the SRM version ? The last time I saw this defect (#
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