Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-04-02 Thread Nathan Aker
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andre Hughes Sent: Monday, April 02, 2012 10:41 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps David, Thanks for the info, however you didn't explain why BOXI wou

Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-04-02 Thread Jose Huerta
It's not so much difficult if you know how to handle universes and know the e-r model of ITSM suite El lunes 2 de abril de 2012, Andre Hughes escribió: > David, > > Thanks for the info, however you didn't explain why BOXI would be very > difficult to use in creating such a report. > > My question

Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-04-02 Thread Andre Hughes
David, Thanks for the info, however you didn't explain why BOXI would be very difficult to use in creating such a report. My question was around BMC's Analytics, I did not ask what product is the best or what product should I buy. I was looking for Analytic experts to help me determine how dif

Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-03-30 Thread David Ferguson
BOXI could do it but would be very difficult. You should take a look at using Yurbi (http://www.yurbi.com). You could build those relationships and get the report pretty easy via one of our AnyDB apps. You can check out this video for a high level of that process - http://yurbi.tv/index.php?p=2

Re: BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-03-30 Thread Jose Huerta
Yes And no. That kind id report os posible, but not using the out of the box universe. You need to customize the universe or create a new one. The info is at the database and BOXI can handle it. I've done more difficult reports, but always creating a new universe. El viernes 30 de marzo de 2012,

BMC Analytics Report Question - Report of Multiple Associations to Almost All of the ITSM Apps

2012-03-30 Thread Andre Hughes
Hello, I haven't used Analytics and I need to know if a particular report is even possible to be generated. Here is the back ground: We have a process that a ordinary business user will submit a request via SRM (Service Request Management). Management will either Approve or Reject the Request.

Re: BMC Analytics Report Question

2012-03-20 Thread Drew Shuller
our imports, migrations, in no time at all, without programming, > without staging forms, without merge workflow. > http://www.softwaretoolhouse.com/ > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta > Sent: Ma

Re: BMC Analytics Report Question

2012-03-20 Thread Ben Chernys
toolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta Sent: March-20-12 08:06 To: arslist@ARSLIST.ORG Subject: Re: BMC Analytics Report Question ** As I see, you have to options:

Re: BMC Analytics Report Question

2012-03-20 Thread Jose Huerta
As I see, you have to options: 1.- Figure out an SQL sentence that provides this information, (You can use the audit). This sentence will be a high CPU and Mem consuming, since the only solution I see is to create a subquerys at the audit to see which log recors are about priory and when this rec

BMC Analytics Report Question

2012-03-19 Thread andrew tokarz
Curious if anyone has tried to create a report using  BMC Analytics where you track the amount of times the priority is upgraded or downgraded in an incident. So for 25000 incidents how many times were the incidents upgraded from: -Low to Critical -Low to Medium -Medium to High -High to Critica