Rajesh,
I'm no licensing expert, but here is my understanding.
1 - As you have pointed out, Chat and Virtual Agent are two completely
separate things
2 - Due to the fact that Chat uses an open (non bmc) chat server, that you
can actually connect to outside of Remedy, I can't see how they can requi
Hi Experts,
We are planning to Implement BMC Chat in Remedy 8.1 Environment.However we have
few queries on
Licensing and business cases.I have gone through BMC Chat Admin/User &
Installation Guide,but
could not gather much information.Please advise on below to proceed further:-
1- Do we nee
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