Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
I'm with you there, the limited discovery we are using right now is LANDesk for Windows servers. That was for our POC. On Thu, Oct 5, 2017 at 6:22 PM Rick Cook wrote: > ** > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a

Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
Jason, I agree with you. Unfortunately I'm in a position where I'm not in charge or involved in developing or providing input on the process side. I'm just on the configuration/development side and we've done a basic POC concept and they like it and want to roll out. I just fear I might be

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Thursday, October 05, 2017 7:46 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re:

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, October 05, 2017 7:46 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training ** A note on version 9.5... I don'

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSL

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
t; itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG >

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, October 05, 2017 7:21 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: CMDB

Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" wrote: > **

Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best

Re: CMDB/Asset Management Training

2017-10-05 Thread Dave Shellman
gt; United States Department of Agriculture > > *Phone:* (904) 306-6805 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott > *Sent:* Thursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG

Re: [Non-DoD Source] CMDB/Asset Management Training

2017-10-05 Thread Nicosia, Ryan J CTR USSOCOM SOCOM J631
Lenny Warren -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: [Non-DoD Source] CMDB/Asset Management Training ** Hello All, I'm

Re: CMDB/Asset Management Training

2017-10-05 Thread Richard Phillips
ursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB/Asset Management Training > > > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potent

Re: CMDB/Asset Management Training

2017-10-05 Thread Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL
. Working for USDA\OCIO\CTS\GSD\GAMB United States Department of Agriculture Phone: (904) 306-6805 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: CMDB/Asset

CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training