Re: Cannot load required libraries - RKM 7.2

2009-12-21 Thread Joe D'Souza
on the restart of Tomcat.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Ram Rudra Sent: Monday, December 21, 2009 3:07 AM To: arslist@ARSLIST.ORG Subject: Re: Cannot load required libraries - RKM 7.2 ** Hi Joe

Re: Cannot load required libraries - RKM 7.2

2009-12-18 Thread Ram Rudra
Thanks, That is the first error in the error log and from that it looks like it may be trying to establish a connection to the AR Server, and failing for some reason. Is the Remedy server pingable from the new RKM server? What port is the ARS using? Is that accessible? For the above

Re: Cannot load required libraries - RKM 7.2

2009-12-18 Thread Ram Rudra
Thanks, I tried BMC Support KB ID's 20009238 and the second article 20005406 on which machine I need to run removing the arapi, arutil jar files from which machine. I have mid-tier in my current Production ARSystem which is a DB machine and responsible for my arsys too. I haven't installed

Re: Cannot load required libraries - RKM 7.2

2009-12-18 Thread Joe D'Souza
there.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Ram Rudra Sent: Friday, December 18, 2009 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: Cannot load required libraries - RKM 7.2 ** Thanks, I tried BMC

Re: Cannot load required libraries - RKM 7.2

2009-12-18 Thread Alan Blake
...@gssamerica.com Subject: Re: Cannot load required libraries - RKM 7.2 To: arslist@ARSLIST.ORG Date: Friday, December 18, 2009, 12:31 PM ** Thanks,   I tried BMC Support KB ID's 20009238 and the second article 20005406 on which machine I need to run removing the arapi, arutil jar

Re: Cannot load required libraries - RKM 7.2

2009-12-18 Thread Joe D'Souza
/09, Ram Rudra rambabu.ru...@gssamerica.com wrote: From: Ram Rudra rambabu.ru...@gssamerica.com Subject: Re: Cannot load required libraries - RKM 7.2 To: arslist@ARSLIST.ORG Date: Friday, December 18, 2009, 12:31 PM ** Thanks

Re: Cannot load required libraries - RKM 7.2

2009-12-17 Thread Joe D'Souza
Subject: Cannot load required libraries - RKM 7.2 ** Hi List, We have moved our RKM Application to new server. I got two errors initially after moved. First error Database username and DB Schema does not Exist. We have solved the first issue by pointing the RKM DB from old server to new

Re: Cannot load required libraries - RKM 7.2

2009-12-17 Thread Joe D'Souza
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Ram Rudra Sent: Thursday, December 17, 2009 5:53 AM To: arslist@ARSLIST.ORG Subject: Cannot load required libraries - RKM 7.2 ** Thanks Joe, Details: - Server01

Re: Cannot load required libraries - RKM 7.2

2009-12-17 Thread Bryan Graham
:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org]*on Behalf Of *Ram Rudra *Sent:* Thursday, December 17, 2009 5:53 AM *To:* arslist@ARSLIST.ORG *Subject:* Cannot load required libraries - RKM 7.2 ** Thanks Joe, Details: - Server01 - ARSystem7.1+ITSM7.0.03+Windows

Cannot load required libraries - RKM 7.2

2009-12-16 Thread Ram Rudra
Hi List, We have moved our RKM Application to new server. I got two errors initially after moved. First error Database username and DB Schema does not Exist. We have solved the first issue by pointing the RKM DB from old server to new server. Now we are getting another error like There is