Classification: UNCLASSIFIED
Caveats: NONE
The fix for this is to clear cache in both the Mid-Tier Config.jsp
and/or your browser cache. This usually does the job.
You may also have to logout of the Mid-Tier or terminate your userid
through Server Information
Gordon M. Frank
Remedy Skilled
My research has shown that this is typically caused by a difference
between the js and the actual object definition when changes are made
to an object via the admin tool.
To elaborate on what I mean: When you view a form in the mid-tier, a
series of js files are created on the server side. These
.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, June 10, 2008 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception Error (UNCLASSIFIED)
My research has shown that this is typically caused
William,
Just a WAG, but maybe you are seeing something related to this bug?
(Resolved in 7.1 patch 003 of the Mid-Tier)
SW00285864
BMC Remedy Mid Tier sporadically returned an error: A form definition
has been changed, so unable to retrieve data, even though the form
definition had not
Of Carey Matthew Black
Sent: Tuesday, June 10, 2008 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Caught Exception Error (UNCLASSIFIED)
William,
Just a WAG, but maybe you are seeing something related to this bug?
(Resolved in 7.1 patch 003 of the Mid-Tier)
SW00285864
BMC Remedy Mid Tier
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