Re: Caught Exception Error (UNCLASSIFIED)

2008-06-10 Thread FRANK, GORDON CTR DISA JSSC
Classification: UNCLASSIFIED Caveats: NONE The fix for this is to clear cache in both the Mid-Tier Config.jsp and/or your browser cache. This usually does the job. You may also have to logout of the Mid-Tier or terminate your userid through Server Information Gordon M. Frank Remedy Skilled

Re: Caught Exception Error (UNCLASSIFIED)

2008-06-10 Thread Axton
My research has shown that this is typically caused by a difference between the js and the actual object definition when changes are made to an object via the admin tool. To elaborate on what I mean: When you view a form in the mid-tier, a series of js files are created on the server side. These

Re: Caught Exception Error (UNCLASSIFIED)

2008-06-10 Thread William Rentfrow
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, June 10, 2008 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: Caught Exception Error (UNCLASSIFIED) My research has shown that this is typically caused

Re: Caught Exception Error (UNCLASSIFIED)

2008-06-10 Thread Carey Matthew Black
William, Just a WAG, but maybe you are seeing something related to this bug? (Resolved in 7.1 patch 003 of the Mid-Tier) SW00285864 BMC Remedy Mid Tier sporadically returned an error: A form definition has been changed, so unable to retrieve data, even though the form definition had not

Re: Caught Exception Error (UNCLASSIFIED)

2008-06-10 Thread William Rentfrow
Of Carey Matthew Black Sent: Tuesday, June 10, 2008 11:49 AM To: arslist@ARSLIST.ORG Subject: Re: Caught Exception Error (UNCLASSIFIED) William, Just a WAG, but maybe you are seeing something related to this bug? (Resolved in 7.1 patch 003 of the Mid-Tier) SW00285864 BMC Remedy Mid Tier