Subject: Re: Change Manager - Change Implementer
I cannot agree more. I think the next frontier is to be SARBOX
compliant, in addition to be ITIL compliant.
Now that would be a very competitive edge for BMC
Guillaume
From: Action Request System discussion list
] On Behalf Of Tommy Morris
Sent: Tuesday, March 30, 2010 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Manager - Change Implementer
Isn't SARBOX a US only control? I don't see BMC creating a SARBOX
compliant application when they are multinational. I would be more
interested in a better tested/less
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, March 30, 2010 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Manager - Change Implementer
SARBOX is US only, but the concept of SOD is universal. I don't think
the tool
Can't you still separate roles using Remedy change configuration rules,
approval mappings, and AP-administration?
The software is not the process nor does it control the process. The
organization still has its own processes and rules. ITSM is a way to
capture the data for service
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Marsh, Lee
Sent: Monday, March 29, 2010 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Manager - Change Implementer
Can't you still separate roles using Remedy change configuration rules,
approval
that simple.
Guillaume
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on
behalf of Marsh, Lee [lee.ma...@usdoj.gov]
Sent: Monday, March 29, 2010 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Manager - Change Implementer
of Chowdhury, Tauf [tauf.chowdh...@frx.com]
Sent: Monday, March 29, 2010 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Change Manager - Change Implementer
From our experience in recently implementing CHM 7.0.3, relying on business
process as your ONLY means of enforcement of segregation of duties
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