Definitive Software Library Question

2008-06-06 Thread Sokol, Brian
I just installed ITSM 7.03 on our test server and I am having a problem with the DSL. I tried to followed the step in the configuration guide to import the data. It says to select only one option at a time in the order presented and click Import Data. When I select the first option, Version, and

Re: Definitive Software Library Question

2008-06-06 Thread strauss
:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, June 06, 2008 8:50 AM To: arslist@ARSLIST.ORG Subject: Definitive Software Library Question ** I just installed ITSM 7.03 on our test server and I am having a problem with the DSL. I tried to followed the step in the configuration guide

Re: Definitive Software Library Question

2008-06-06 Thread Sokol, Brian
10:10 AM To: arslist@ARSLIST.ORG Subject: Re: Definitive Software Library Question ** If you look in the staging forms you will see that some of the data sets, like version, are very small, and others are HUGE. Import times vary accordingly. When you are updating a later version of the data you

Re: Definitive Software Library Question

2008-06-06 Thread Phil Murnane
server. --Phil - Original Message From: Sokol, Brian [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Friday, June 6, 2008 6:49:33 AM Subject: Definitive Software Library Question ** I just installed ITSM 7.03 on our test server and I am having a problem with the DSL. I tried to followed

Re: Definitive Software Library Question

2008-06-06 Thread Sokol, Brian
: Definitive Software Library Question ** Brian: I've had good luck with importing them all at once. Someone on the list mentioned this a few months ago, and I'm thankful they did -- saved me a big headache. The full import takes about two hours (I think) on the VM on my notebook PC, so

Re: Definitive Software Library Question

2008-06-06 Thread ITSM
*Hi **Brian,* Even I tried the same thing, i.e, I checked all the options together and tried to import, however it didn't work. I suggest you to go with the earlier option i.e, *Select one option at a time in the recommended order and click import*, since this work for me. Hope this helps...