Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread David Durling
ll, Andrew C Sent: Tuesday, June 05, 2012 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) ** Good point :) Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com<mailto:ago...@jcpenney.com> jc

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Goodall, Andrew C
, 2012 9:23 AM To: arslist@arslist.org Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) ** True, Andrew, but it will still be tying up the Admin thread. Rick On Jun 5, 2012 10:21 AM, "Goodall, Andrew C" wrote: Exporting - no, not to my knowledg

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Rick Cook
alf Of David Durling > Sent: Tuesday, June 05, 2012 9:18 AM > To: arslist@arslist.org > Subject: Re: Production changes (spin-off of RE: Effects of flushing > midtier cache) > > Hi, a follow-up question on this old thread: > > Would you all consider exporting a def file from a p

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Tommy Morris
your system. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Tuesday, June 05, 2012 9:18 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) Hi

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Rick Cook
-Original Message- > > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > > Sent: Wednesday, April 04, 2012 1:23 PM > > To: arslist@ARSLIST.ORG > > Subject: Re: Production changes (spin-off of RE: Effe

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread Goodall, Andrew C
: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of David Durling Sent: Tuesday, June 05, 2012 9:18 AM To: arslist@arslist.org Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) Hi, a follow-up question on this old thread: Would

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-06-05 Thread David Durling
> -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Wednesday, April 04, 2012 1:23 PM > To: arslist@ARSLIST.ORG > Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier >

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-04 Thread LJ LongWing
to:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, April 04, 2012 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier cache) LJ, Thanks for your response. How about adding groups that aren't used for permissions (except dynam

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-04 Thread David Durling
Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Monday, April 02, 2012 12:54 PM > To: arslist@ARSLIST.ORG > Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier &g

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-04-02 Thread LJ LongWing
slist@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, being: what workflow IS okay to change on a production AR server during production hours? For instance, if I have an app on a production box th

Re: Effects of flushing midtier cache

2012-04-02 Thread LJ LongWing
LIST.ORG Subject: Re: Effects of flushing midtier cache I'm pretty sure it was invalid session errors. I agree with the sentiment that changes should be done after-hours. However, that doesn't solve the puzzle of why the default definition check interval of 60 minutes can (usually) succ

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread David Durling
27;Souza > Sent: Monday, March 26, 2012 5:20 PM > To: arslist@ARSLIST.ORG > Subject: Re: Production changes (spin-off of RE: Effects of flushing midtier > cache) > > I hit the send button too early.. > > Changes to Filters & Filter Guides, Escalations would not impact

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread Joe Martin D'Souza
tage.. -Original Message- From: David Durling Sent: Monday, March 26, 2012 4:58 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, b

Re: Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread Joe Martin D'Souza
: arslist@ARSLIST.ORG Subject: Production changes (spin-off of RE: Effects of flushing midtier cache) Joe brought up an issue I already had questions relating to, being: what workflow IS okay to change on a production AR server during production hours? For instance, if I have an app on a

Re: Effects of flushing midtier cache

2012-03-26 Thread strauss
t: Monday, March 26, 2012 3:24 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache If you have the full ITSM suite, then in my experience it takes about 1 hour to completely recache (just over 1 GB of cache) and for CPU consumption to fall back within normal range. That is not a

Production changes (spin-off of RE: Effects of flushing midtier cache)

2012-03-26 Thread David Durling
: arslist@ARSLIST.ORG > Subject: Re: Effects of flushing midtier cache > > When would you need to flush cache? The obvious answer is when there is a > workflow change on production.. Changes to workflow are done whenever > there is need for code change for enhancement or bug fixes..

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
12 4:32 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache Good to know, though in our case we have a small installation: just custom AR System forms with up to 60-70 users at a time, and when I've flushed the cache the actio

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
t: Re: Effects of flushing midtier cache I'm pretty sure it was invalid session errors. I agree with the sentiment that changes should be done after-hours. However, that doesn't solve the puzzle of why the default definition check interval of 60 minutes can (usually) successfull

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
SLIST.ORG] On Behalf Of Brien Dieterle > Sent: Monday, March 26, 2012 4:27 PM > To: arslist@ARSLIST.ORG > Subject: Re: Effects of flushing midtier cache > > I'm pretty sure it was invalid session errors. I agree with the sentiment > that > changes should be done after-

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
onday, March 26, 2012 4:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache If you have the full ITSM suite, then in my experience it takes about 1 hour to completely recache (just over 1 GB of cache) and for CPU consumption to fall

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C > Sent: Monday, March 26, 2012 4:24 PM > To: arslist@ARSLIST.ORG > Subject: Re: Effects of flushing midtier cache > > If you have the full ITSM su

Re: Effects of flushing midtier cache

2012-03-26 Thread Brien Dieterle
n Dieterle [mailto:brien.diete...@cgcmail.maricopa.edu] Sent: Monday, March 26, 2012 3:54 PM To: arslist@ARSLIST.ORG Cc: David Durling Subject: Re: Effects of flushing midtier cache In my experience flushing the cache IS intrusive. Every once in a long while I can't resist it any long and I start e

Re: Effects of flushing midtier cache

2012-03-26 Thread Goodall, Andrew C
t Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, March 26, 2012 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Effects of flushing midtier cache When would yo

Re: Effects of flushing midtier cache

2012-03-26 Thread Joe Martin D'Souza
Durling Sent: Monday, March 26, 2012 3:48 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier cache Hi, I'm one of those that has found it necessary to use the "flush cache" button in the mid tier config when sometimes certain

Re: Effects of flushing midtier cache

2012-03-26 Thread Goodall, Andrew C
Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, March 26, 2012 2:48 PM To: arslist@ARSLIST.ORG Subject: Effects of flushing midtier

Re: Effects of flushing midtier cache

2012-03-26 Thread David Durling
Thanks, Brien. What problems do your users report when this happens? David > -Original Message- > From: Brien Dieterle [mailto:brien.diete...@cgcmail.maricopa.edu] > Sent: Monday, March 26, 2012 3:54 PM > To: arslist@ARSLIST.ORG > Cc: David Durling > Subject: Re: E

Re: Effects of flushing midtier cache

2012-03-26 Thread Nathan Aker
nd objects. Nate. Nathan Aker ITSM Solution Architect McAfee, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, March 26, 2012 2:48 PM To: arslist@ARSLIST.ORG Subject: Effects of flushing mid

Re: Effects of flushing midtier cache

2012-03-26 Thread Brien Dieterle
In my experience flushing the cache IS intrusive. Every once in a long while I can't resist it any long and I start enthusiastically pressing that big, red, SHINY button. Then the phone calls start trickling in. I wish I knew why. It didn't always seem to be this way, but I can't be sure.

Effects of flushing midtier cache

2012-03-26 Thread David Durling
Hi, I'm one of those that has found it necessary to use the "flush cache" button in the mid tier config when sometimes certain changes aren't picked up at the regular cache check interval. Do you all consider a flush of the mid tier cache to be unintrusive - something that can be done during p