Email Restriction - ARS 7.1 Patch 005

2009-03-24 Thread Pasterski, t...@dts
In the emaildaemon.properties (7.1 P5) there is a parm: com.bmc.arsys.emaildaemon.ChunkSize=100 which restricts the number of messages sent with each poll to 100. I suppose that normally that is adequate if you poll every minute but during heavy message traffic even then it can cause

Re: Email Restriction - ARS 7.1 Patch 005

2009-03-24 Thread Chowdhury, Tauf
Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pasterski, t...@dts Sent: Tuesday, March 24, 2009 5:23 PM To: arslist@ARSLIST.ORG Subject: Email Restriction - ARS 7.1

Re: Email Restriction - ARS 7.1 Patch 005

2009-03-24 Thread strauss
] On Behalf Of Chowdhury, Tauf Sent: Tuesday, March 24, 2009 4:37 PM To: arslist@ARSLIST.ORG Subject: Re: Email Restriction - ARS 7.1 Patch 005 ** Todd, I think your issue might be the java heap size. The following will show you how to increase the # of threads used to 4. You can try the following

Re: Email Restriction - ARS 7.1 Patch 005

2009-03-24 Thread Pasterski, t...@dts
Thanks for both responses. We too are 64bit W2003 servers (Chris - we've gone back and forth many times on mid-tier issues). I need to get supports buy off on the suggestions and if they don't apply to a 64 bit OS then... We've been up in production (finally) now for a whole 4 days and bave