Re: How to locate a macro? - Remedy 9

2016-05-26 Thread Support
to locate a macro? - Remedy 9 ** Kaur, I seem to remember a button in the AL that allowed you to 'save' the macro to filebut Macros in Active Links have only ever worked in the user tool, which hasn't had a release since 7.6.04, and those macros have never worked on Mid-Tier, which

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread LJ LongWing
; *From:* Action Request System discussion list(ARSList) < > arslist@ARSLIST.ORG> on behalf of LJ LongWing <lj.longw...@gmail.com> > *Sent:* Wednesday, May 18, 2016 9:44 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: How to locate a macro? - Remedy 9 > > ** > Kaur, >

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread Grooms, Frederick W
@ARSLIST.ORG Subject: Re: How to locate a macro? - Remedy 9 ** LJ, I hope this isn't a stupid question, but could you clarify what you mean by "native Remedy code"? I'm familiar with Active Links, Filters, Escalations and the like, but are you referring to something more than that?

Re: How to locate a macro? - Remedy 9

2016-05-25 Thread Fawver, Dustin
ssee State University 423-439-4648 itsh...@etsu.edu From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of LJ LongWing <lj.longw...@gmail.com> Sent: Wednesday, May 18, 2016 9:44 AM To: arslist@ARSLIST.ORG Subject: Re:

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread Su Kaur
Yes, I'm using 7.6.04 user tool against 9.0.01 server but still its not working. Confirmed the macro is in actlink_macro table. I will try to replace the macro functionality with native Remedy code, as suggested. Thanks! Kaur

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread Thomas Miskiewicz
Hi Kaur, Check out arsmacros.com if you want macros for Remedy 9. Thomas > On 18 May 2016, at 14:54, Su Kaur wrote: > > Hello All, > > We have an active link with SET field actions – ‘Run Macro’. How can I locate > this macro? Only the macro name is there, not full

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread Grooms, Frederick W
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, May 18, 2016 8:45 AM To: arslist@ARSLIST.ORG Subject: Re: How to locate a macro? - Remedy 9 ** Kaur, I seem to remember a button in the AL that allowed you to 'save' the macro to file

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread LJ LongWing
Kaur, I seem to remember a button in the AL that allowed you to 'save' the macro to filebut Macros in Active Links have only ever worked in the user tool, which hasn't had a release since 7.6.04, and those macros have never worked on Mid-Tier, which is the only client produced and

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread Grooms, Frederick W
: How to locate a macro? - Remedy 9 Hello All, We have an active link with SET field actions – ‘Run Macro’. How can I locate this macro? Only the macro name is there, not full path. This macro is working on 7.6 prod but not on 9.0.01 test environment. Is it located somewhere on the app server

How to locate a macro? - Remedy 9

2016-05-18 Thread Su Kaur
Hello All, We have an active link with SET field actions – ‘Run Macro’. How can I locate this macro? Only the macro name is there, not full path. This macro is working on 7.6 prod but not on 9.0.01 test environment. Is it located somewhere on the app server? Only thing I know is, it deletes