Re: ITSM 7 AIE Question

2009-03-23 Thread Remedy Muse
email if it is fannie mae in va i'm not interested. What on earth happened to them? -Original Message- From: Danaceau, Chris chris_danac...@fanniemae.com To: arslist@ARSLIST.ORG Sent: Wed, 25 Feb 2009 11:58 am Subject: Re: ITSM 7 AIE Question ** I agree.  I created a staging table

Re: ITSM 7 AIE Question

2009-02-25 Thread Aditya C
) Original Message Subject: Re: ITSM 7 AIE Question From: Roger Justice rjust2...@aol.com Date: Tue, February 24, 2009 5:47 pm To: arslist@ARSLIST.ORG ** You can also create a new staging form that you would populate that would have the workflow to provide valid data and then push

Re: ITSM 7 AIE Question

2009-02-25 Thread Matt Worsdell
Love all this talk ogf translation tables and perl scripts to do a job AIE can do quite happily. Use the OOTB functionality to create an Alias then do a lookup using TargetSQL function in AIE to map the Location information as necessary. Matt Hi All - we are in the beginning phases of

Re: ITSM 7 AIE Question

2009-02-25 Thread Pargeter, Christie :CO IS
: ITSM 7 AIE Question Love all this talk ogf translation tables and perl scripts to do a job AIE can do quite happily. Use the OOTB functionality to create an Alias then do a lookup using TargetSQL function in AIE to map the Location information as necessary. Matt Hi All - we are in the beginning

Re: ITSM 7 AIE Question

2009-02-25 Thread Danaceau, Chris
. If received in error, contact the sender and delete them. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kelly Deaver Sent: Tuesday, February 24, 2009 7:30 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 AIE Question

ITSM 7 AIE Question

2009-02-24 Thread Pargeter, Christie :CO IS
Hi All - we are in the beginning phases of rolling out ITSM 7 here but I have one kind of important question. We are going to be getting a data feed from our payroll system of all employees but the location names that the payroll system uses is different than we want to show in Remedy. What I

Re: ITSM 7 AIE Question

2009-02-24 Thread Drew Shuller
Christie, I like to keep things simple for AIE. Can you create a database view in your payroll system that holds the correct data? Drew ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI

Re: ITSM 7 AIE Question

2009-02-24 Thread Roger Justice
You can also create a new staging form that you would populate that would have the workflow to provide valid data and then push to CTM:People. -Original Message- From: Drew Shuller d...@io.com To: arslist@ARSLIST.ORG Sent: Tue, 24 Feb 2009 6:03 pm Subject: Re: ITSM 7 AIE Question

Re: ITSM 7 AIE Question

2009-02-24 Thread Kelly Deaver
data and then push to CTM:People.-Original Message-From: Drew Shuller d...@io.comTo: arslist@ARSLIST.ORGSent: Tue, 24 Feb 2009 6:03 pmSubject: Re: ITSM 7 AIE Question ** Christie, I like to keep things simple for AIE. Can you create a database view in your payroll system that holds