Does anyone have an idea of what kind of time factor it would take to move from
ITSM 7.6.04 SP4 to ITSM 8.x ?
Are there any gotcha type issues? Special considerations? Do the overlays
really work/help? We are about to populate the SMDB with all of the data
center assets, is this something
take to move
from ITSM 7.6.04 SP4 to ITSM 8.x ?
Are there any gotcha type issues? Special considerations? Do the
overlays really work/help? We are about to populate the SMDB with all of
the data center assets, is this something that would be better done in 8.x?
We just hit our 1 year out
, 2013 2:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 SP4 to ITSM 8.x
**
I am about upgrade our development/testing 7.6.04 to 8.x. Retaining 7.6.04
ITSMs except for SRM, SLM, and Atrium.
I will let you know how it goes.
On May 17, 2013 12:52 PM, Sanford, Claire
claire.sanf
@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 SP4 to ITSM 8.x
**
I'll be going from 7.6.03 to 8.x in the near future. I asked this question at
an area RUG and was told it would be a two week process to upgrade production
once I got there. They said I should have a separate machine and do the
upgrade
As for the CDM class structure between 7.6.04 and 8.x there are not much
changes.
In CMDB 8.x they moved several CI attributes from CMDB forms into Asset
form(Ex: LifeCycleStatus,Room,Floor).
If you plan on using reconciliation, normalization jobs or Atrium
Integration jobs to load or
and are now in the AST:*
forms?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Friday, May 17, 2013 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 SP4 to ITSM 8.x
**
As for the CDM class structure between 7.6.04 and 8.x
out of the CMDB base forms and
are now in the AST:* forms?
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *patchsk
*Sent:* Friday, May 17, 2013 1:58 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ITSM 7.6.04 SP4 to ITSM 8.x
You can find all the relevant details under this link.
https://docs.bmc.com/docs/display/public/itsm81/Changes+to+the+BMC+Atrium+CMDB+for+BMC+Remedy+ITSM
Data loading considerations
A new data-loading model has been created for loading data into the BMC
Atrium CMDB, including BMC Remedy ITSM
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