Re: ITSM 7.6.4 r2 using IE 10

2014-11-11 Thread William Rentfrow
: Monday, November 10, 2014 9:44 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 r2 using IE 10 ** Mid-Tier 7.6.04 patch 2 is not compatible with IE 10 or IE 11. BMC started supporting IE 10 & 11 from mid- tier 8.1 SP1 release . You can upgrade only midtier to this version without upgrading o

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Abhijit Hendre
vin Shaffer > *Sent:* Monday, November 10, 2014 8:40 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: [arslist] ITSM 7.6.4 r2 using IE 10 > > > > ** > > > > I am not sure the impact but we have the same issue. We have been testing > and found that on the Advanced tab under

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Richter, Howard (CEI - Atlanta)
Thanks I will try this and what Mr. Rentfrow sent. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Monday, November 10, 2014 8:40 PM To: arslist@ARSLIST.ORG Subject: Re: [arslist] ITSM 7.6.4 r2 using IE 10 ** I am not sure

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Kevin Shaffer
5, an AT&T 4G LTE smartphone Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone Original message From: "Richter, Howard (CEI - Atlanta)" Date:11/10/2014 4:19 PM (GMT-06:00) To: arslist@ARSLIST.ORG Subject: ITSM 7.6.4 r2 using IE 10 ** All, We are s

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread William Rentfrow
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Monday, November 10, 2014 4:31 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 r2 using IE 10 ** Not sure, just got this report on the way home. My thinking was cache as well, but wondered if someone else had send some strange setting

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Howard Richter
, Claire Sent: Monday, November 10, 2014 5:28 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 r2 using IE 10 ** How often does he clear his cache? 7604 SP2 likes to eat a lot of cache space! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Sanford, Claire
How often does he clear his cache? 7604 SP2 likes to eat a lot of cache space! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta) Sent: Monday, November 10, 2014 4:18 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.6.4 r2

ITSM 7.6.4 r2 using IE 10

2014-11-10 Thread Richter, Howard (CEI - Atlanta)
All, We are still on ITSM 7.6.4 release 2 and moving to IE 10, from IE 8. One of my test users has reported that he's experiencing a painful lag with ITSM. The processes that are taking longer, pulling up templates, searching groups, basically anything that requires another tab/pop-up for se