Re: Incident Age Calculate

2008-01-08 Thread Wallace, Kelvin
CTED] On Behalf Of BROTONS Oscar Sent: Tuesday, January 08, 2008 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: Incident Age Calculate Hello, If you want just to have the age on days you can set a counter to 0 on each ticket and increase it by one each day with an escalation while the ticket is op

Re: Incident Age Calculate

2008-01-08 Thread BROTONS Oscar
Sent: 08 January 2008 01:17 To: arslist@ARSLIST.ORG Subject: Incident Age Calculate I'm looking to add a field to the Help Desk form for the age of a ticket (in days) from the submit date to the current date. Any ideas on how to calculate this via workflow? -- View this message in context:

Re: Incident Age Calculate

2008-01-07 Thread Robert Molenda
o the Help Desk form for the age of a ticket > (in > days) from the submit date to the current date. Any ideas on how to > calculate this via workflow? > -- > View this message in context: > http://www.nabble.com/Incident-Age-Calculate-tp14679516p14679516.html > Sent from the ARS

Incident Age Calculate

2008-01-07 Thread versicle
I'm looking to add a field to the Help Desk form for the age of a ticket (in days) from the submit date to the current date. Any ideas on how to calculate this via workflow? -- View this message in context: http://www.nabble.com/Incident-Age-Calculate-tp14679516p14679516.html Sent from th