You could use AIE or integration engine to force and event but that is
cumbersome
Sent from my iPhone
On Jun 24, 2015, at 10:43 AM, Stanley Feinstein st...@projectremedies.com
wrote:
**
Hi Team,
Does anyone have a way to generate a Remedy ticket from an HBSS event? Is
that
Thanks.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy...@gmail.com
Sent: Wednesday, June 24, 2015 3:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: Linking HBSS and Remedy.
**
You could use AIE or integration engine to force and event
Hi Team,
Does anyone have a way to generate a Remedy ticket from an HBSS event? Is
that functionality part of HBSS?
Thanks.
Stan
w. 310-230-1722.
c. 310-428-5748.
___
UNSUBSCRIBE or access ARSlist
HBSS events normally go to the Enterprise console like McAfee, CounterACT,
RSA Archer, etc..
The console then communicats to the Remedy system via some plugin (theirs
not BMC normally) and injects the ticket.
SIEM also would be another example with BEM/SIM / Patrol, etc..
Vendor specific..
Hi Pat,
Thanks.
Stan
w. 310-230-1722.
c. 310-428-5748.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi
Sent: Wednesday, June 24, 2015 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Linking HBSS and Remedy.
**
HBSS
:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Patrick Zandi
*Sent:* Wednesday, June 24, 2015 7:52 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Linking HBSS and Remedy.
**
HBSS events normally go to the Enterprise console like McAfee, CounterACT
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