@ARSLIST.ORG] On Behalf Of Scott Philben
Sent: Monday, July 09, 2012 9:39 PM
To: arslist@ARSLIST.ORG
Subject: Mass delete of Product Catalog
ARS 7.5 p008
ITSM 7.6 p001
Due to the Product Catalog being used incorrectly for a long time, we are now
in the position of having to clean it up. One way to go
ARS 7.5 p008
ITSM 7.6 p001
Due to the Product Catalog being used incorrectly for a long time, we are now
in the position of having to clean it up. One way to go about this would be to
delete everything in it and import corret data to refill it.
My question is about the deleting part. While
You should be OK with this as long as you are prepared to update any
CI's or auto assignment config as well. However, to be safe, it may be
a Good idea if you went to the product company assoc form or the
product catalog form and set the ones in question to an offline status
until you are sure you
BMC has directions for clearing the Product Catalog. It includes the forms
to clear the records out of as well as a few workflow objects to disable
while you delete. Just put in a ticket to Support.
Jason
On Mon, Jul 9, 2012 at 7:47 PM, Tauf Chowdhury taufc...@gmail.com wrote:
You should be
4 matches
Mail list logo
