Hello All,
7.6.04 SP2
The Help Desk gets a large group of automatically generated Incidents with
a generic Service of automated ticket creation, they then need to do a
modify all on these Incidents and assign en masse these Incidents with the
correct assigned group, service, etc. All the rest of
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
Sent: Thursday, November 14, 2013 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Modify All and 'Service*+' field on HPD:Help Desk
**
Hello All,
7.6.04 SP2
The Help Desk gets a large group of automatically generated Incidents with a
generic Service
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
Sent: Thursday, November 14, 2013 1:57 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Modify All and 'Service*+' field on HPD:Help Desk
**
Hello All,
7.6.04 SP2
The Help Desk gets a large group of automatically generated
T :.
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury
*Sent:* Thursday, November 14, 2013 2:05 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Modify All and 'Service*+' field on HPD:Help Desk
**
Jase,
I think I remember
PM
To: arslist@ARSLIST.ORG
Subject: Re: Modify All and 'Service*+' field on HPD:Help Desk
**
Thanks Mark, Tauf and Mike - Mike - you wouldn't happen to have that defect
number handy would you? :-)
On Thu, Nov 14, 2013 at 5:05 PM, Tomasiewicz, Mike (Information Technology)
mike.tomasiew
.
Thanks!
.: Mike T :.
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Jase Brandon
*Sent:* Thursday, November 14, 2013 4:12 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Modify All and 'Service*+' field on HPD:Help Desk
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