Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Lyle Taylor
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Thursday, August 27, 2009 12:58 PM To: arslist@ARSLIST.ORG Subject: Newly installed ARemail engine on Windows Platform Hello, We have just installed the AREmail 7.100 on a Windows

Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Jordan, Franklin
Hello, We have just installed the AREmail 7.100 on a Windows Platform with the AR server on a UNIX platform. The AREmail is communicating to the ARS using port x. We verify the communication is working but when sending an email to the Remedy email account the Email (Windows) engine

Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Jordan, Franklin
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, August 27, 2009 3:11 PM To: arslist@ARSLIST.ORG Subject: Re: Newly installed ARemail engine on Windows Platform Do you have your AR server configured as a member of a server group? If so

Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Lyle Taylor
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Thursday, August 27, 2009 1:40 PM To: arslist@ARSLIST.ORG Subject: Re: Newly installed ARemail engine on Windows Platform Yes, but we are directing

Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Jordan, Franklin
@ARSLIST.ORG Subject: Re: Newly installed ARemail engine on Windows Platform Double-check your entries in the AR System Server Group Operations Ranking form. Look for the E-mail Engine entry for this server and make sure that it has a value specified in the Rank field. If this is your primary server

Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Lyle Taylor
] On Behalf Of Jordan, Franklin Sent: Thursday, August 27, 2009 1:56 PM To: arslist@ARSLIST.ORG Subject: Re: Newly installed ARemail engine on Windows Platform Thanks thought it was 1 but found it ranking as 2. Changed the value to 1. Restart the ARemail engine -Original Message- From: Action

Re: Newly installed ARemail engine on Windows Platform

2009-08-27 Thread Jordan, Franklin
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, August 27, 2009 4:17 PM To: arslist@ARSLIST.ORG Subject: Re: Newly installed ARemail engine on Windows Platform You have to restart all servers in the server group (as I understand it) when you change