Hi,
I'm aware of AlarmPoint (now xMatters) as an optional paging/notification
system for Remedy. Does anyone have suggestions of other products to
investigate for this type of functionality? This is a very early
exploratory question to the list, so I don't have any hard requirements yet
- just
://www.jcp.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser
Sent: Tuesday, July 26, 2011 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Oncall notification systems
**
Hi,
I'm aware of AlarmPoint
We have been using HipLink for years. We have built all of our on call
workflow within Remedy and only use HipLink for the notification piece
(SNPP/SMTP). One really nice feature is that you can have a fall back
method. We used to have a modem in case our server's network connection was
lost.
. www.jcp.com
http://www.jcp.com/
--
*From:* Action Request System discussion list(ARSList) [mailto:**
arslist@ARSLIST.ORG**] *On Behalf Of *Thad Esser
*Sent:* Tuesday, July 26, 2011 2:59 PM
*To:* **arslist@ARSLIST.ORG**
*Subject:* Oncall notification
: Thad Esser thad.es...@gmail.com
To: arslist@arslist.org
Date: 07/26/11 12:59
Subject: Oncall notification systems
**
Hi,
I'm aware of AlarmPoint (now xMatters) as an optional paging/notification
system for Remedy. Does anyone have suggestions of other products to
investigate for this type
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