Re: Print Incident report - name? location?

2009-04-07 Thread Julie L Kanakanui JLKANAKA
great! thanks so much! Julie "Lammey, Peter A." Sent by: "Action Request System discussion list(ARSList)" 04/07/2009 01:37 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Print Incident report - name? location? ** In the Re

Re: Print Incident report - name? location?

2009-04-07 Thread Lammey, Peter A.
i JLKANAKA Sent: Tuesday, April 07, 2009 1:34 PM To: arslist@ARSLIST.ORG Subject: Print Incident report - name? location? ** Hello, I'm looking for the report that is displayed when you choose Print from HPD:HelpDesk for an Incident (ITSM 7.1), because we need to make a few changes. I know

Print Incident report - name? location?

2009-04-07 Thread Julie L Kanakanui JLKANAKA
Hello, I'm looking for the report that is displayed when you choose Print from HPD:HelpDesk for an Incident (ITSM 7.1), because we need to make a few changes. I know in Remedy 6 we identified which report this was and were able to make changes to it by modifying that report and re-saving it in