In the Report form the Report Name is "Help Desk (English)".
Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Julie L Kanakanui JLKANAKA Sent: Tuesday, April 07, 2009 1:34 PM To: [email protected] Subject: Print Incident report - name? location? ** Hello, I'm looking for the report that is displayed when you choose Print from HPD:HelpDesk for an Incident (ITSM 7.1), because we need to make a few changes. I know in Remedy 6 we identified which report this was and were able to make changes to it by modifying that report and re-saving it in Remedy. Is this the same scenario in 7? I have looked through the list of reports on HPD:HelpDesk in the Reports form but so far I'm not coming up with the report that previews (and you can then print) when you choose Print.... Thanks, Julie Kanakanui __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ ________________________________ Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
