>From your description, as long as nothing else but the Filter that calls the
>Run Process is executed on Submit then the record in your staging form should
>still be there.
This is the same methodology we use for all of our external interfaces.
- External system inserts record in
Radhika,
Yes it's expected behavior. Remedy is designed so that everything that
happens during an API call is a single transaction, and if that transaction
has an error, it rolls the entire thing back. If you don't want that you
have a few options. You can 'handle' the error and it won't roll
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