Re: Read timed out error on web services

2013-05-26 Thread Mayuresh Wagh
There was a known issue where Web service API times out after 40 seconds. This was fixed in 7.5. Please collect API/SQL/Filter logging check if you see the same issue. What's the default time out set for Plug-in? The fix was provided to use Server-Plugin-Default-Timeout values which was earlier

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
://communities.bmc.com/docs/DOC-17166 Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Friday, May 24, 2013 11:25 AM To: arslist@ARSLIST.ORG Subject: Read Timed out error on web services ** Hi All, Hoping

Re: Read Timed out error on web services

2013-05-25 Thread lisa bumshteyn
: arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn *Sent:* Friday, May 24, 2013 11:25 AM *To:* arslist@ARSLIST.ORG *Subject:* Read Timed out error on web services ** ** ** Hi All, ** ** Hoping to get some help here. The client has a web service from an external system

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
_ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Saturday, May 25, 2013 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Read Timed out error on web services ** Hey Joe, There's already error handling implemented to catch

Read timed out error on web services

2013-05-24 Thread Yelizaveta Bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the java.net.SocketTimeoutException: Read timed out error. When the error

Read Timed out error on web services

2013-05-24 Thread lisa bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the java.net.SocketTimeoutException: Read timed out error. When the error

Re: Read Timed out error on web services

2013-05-24 Thread Sylvain YVON
Hi, You should also try and use something like Wireshark along with your 3rd party tool, and forward the result of the dump to a network expert when you get this timeout. I bet he will see some incomplete TCP streams or other low level funny things, like packets lost in the wild. On Fri, May