All,
Not sure if this is as designed and if it is, if anyone has a
workaround.
When a user submits a request via the SRM console, a survey is generated
when the request is resolved.
However, if the request is submitted for the user directly into the
HPD:HelpDesk form, the corresponding REQ is
Of Chowdhury, Tauf
Sent: Tuesday, March 30, 2010 11:59 PM
To: arslist@ARSLIST.ORG
Subject: SRM 2.2, ITSM 7.0.3 - Surveys not getting created from Incident Mgmnt
**
All,
Not sure if this is as designed and if it is, if anyone has a workaround.
When a user submits a request via the SRM console, a survey
2 matches
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