I would still create a Work Order and close/cancel through workflow.
Thanks
Mahesh
On Tue, Jun 28, 2011 at 9:00 AM, Marek B. mare...@gmail.com wrote:
**
Hi List,
We've got service request where no incident or work order ticket is
required to be registered.
Customers just need to open an
list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Marek B.
*Sent:* Tuesday, June 28, 2011 10:00 AM
*To:* arslist@ARSLIST.ORG
*Subject:* SRM Request with no fullfilment application
** **
**
Hi List,
We've got service request where no incident or work order
Hi List,
We've got service request where no incident or work order ticket is required
to be registered.
Customers just need to open an Advanced Interface Form, fill all necessary
fields and send request.
The entire workflow is executed automatically and all I need to do is make
sure the request
@ARSLIST.ORG] On Behalf Of Marek B.
Sent: Tuesday, June 28, 2011 10:00 AM
To: arslist@ARSLIST.ORG
Subject: SRM Request with no fullfilment application
**
Hi List,
We've got service request where no incident or work order ticket is
required to be registered.
Customers just need to open
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