Re: Spoon Troubleshooting

2015-04-27 Thread Rick Cook
Fwiw, you'll find the most useful information on Spoon on the Pentaho Web site, not BMC. Just like Apache or Java. Rick On Apr 27, 2015 6:58 AM, Pierson, Shawn shawn.pier...@energytransfer.com wrote: ** Good morning, I’m not the most knowledgeable when it comes to Atrium Integrator, and

Re: Spoon Troubleshooting

2015-04-27 Thread LJ LongWing
Shawn, If I'm not mistaken, the AI utilizes the password stored in UDM:RAppPassword for running jobs...this should be the Application Service Password if I'm not mistakenset this properly and verify if it starts working. On Mon, Apr 27, 2015 at 7:58 AM, Pierson, Shawn

Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
Good morning, I'm not the most knowledgeable when it comes to Atrium Integrator, and I'm not really able to find much specific information about it in BMC's documentation. Basically, I have a job that fails with errors such as the following: 2015/04/27 08:39:11 - ARDatabase - ERROR (version

Re: Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, April 27, 2015 9:07 AM To: arslist@ARSLIST.ORG Subject: Re: Spoon Troubleshooting ** Shawn, If I'm not mistaken, the AI utilizes the password stored in UDM:RAppPassword

Re: Spoon Troubleshooting

2015-04-27 Thread Virgilio Felonia
account somewhere. Thanks, *Shawn Pierson * Remedy Developer | Energy Transfer *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Monday, April 27, 2015 9:07 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Spoon

Re: Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
| Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Virgilio Felonia Sent: Monday, April 27, 2015 9:39 AM To: arslist@ARSLIST.ORG Subject: Re: Spoon Troubleshooting ** I have this kind of error before and what I did is open the ar.cfg

Re: Spoon Troubleshooting

2015-04-27 Thread Mitcham, Ross
|Bring IT to Life]http://www.bmc.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Monday, April 27, 2015 10:16 AM To: arslist@ARSLIST.ORG Subject: Re: Spoon Troubleshooting ** Thanks. Changing that seems to make

Re: Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
To: arslist@ARSLIST.ORG Subject: Re: Spoon Troubleshooting ** What is the transformation you are running, is this AI transformation via ITSM/UDM? Or directly from Atrium Integrator? Ross Mitcham Lead Product Developer Direct +1 905.707.3534 50 Minthorn Bvld

Re: Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
@ARSLIST.ORG Subject: Re: Spoon Troubleshooting ** What is the transformation you are running, is this AI transformation via ITSM/UDM? Or directly from Atrium Integrator? Ross Mitcham Lead Product Developer Direct +1 905.707.3534 50 Minthorn Bvld. Suite

SOLVED: Spoon Troubleshooting

2015-04-27 Thread Pierson, Shawn
Good afternoon, With some help from some off-list emails, a solution was discovered. Even though we were using a custom Connection in our CMDBOutput steps, apparently you still have to use the PDIREPO_server_port connections in some way. After opening the one for the same server as my custom