Re: Taking out the garbage in ITSM 7.0

2010-03-22 Thread strauss
arch 18, 2010 2:22 PM To: arslist@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** Okay, then I DO need to migrate the 577,462 records in the NTE:Notifier Log over if I want the Incident (etc.) Audit Log forms to work properly. I had already brought over 193,441 records from HPD:Hel

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread Pargeter, Christie :CO IS
st System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A Sent: Thursday, March 18, 2010 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** I did not know that the URL pointed to the NTE:Notifier. I was asked to disable

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread Martinez, Marcelo A
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, March 18, 2010 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** Marcelo - the escalation is on NTE:Notifier not NTE:Notifier Log. If you use

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread Pargeter, Christie :CO IS
@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** I must have that escalation disabled or missing... as I have over 500,000 records in the NTE:Notifier Log since. In fact, if I perform an unqualified search, I get an error message after about 1 minute stating "ARERR [8936] Compre

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread strauss
h 18, 2010 1:52 PM To: arslist@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** I know there is an escalation on NTE:Notifier that will delete records 21 days after creation. When you go to Incident/Change/...'s Audit Log and click on the Notification tab that table is displayin

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread Martinez, Marcelo A
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, March 18, 2010 1:52 PM To: arslist@ARSLIST.ORG Subject: Re: Taking out the garbage in ITSM 7.0 ** I know there is an escalation on NTE:Notifier that will delete records 21 days after creat

Re: Taking out the garbage in ITSM 7.0

2010-03-18 Thread Pargeter, Christie :CO IS
ystem discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of strauss Sent: Thursday, March 18, 2010 11:10 AM To: arslist@ARSLIST.ORG Subject: Taking out the garbage in ITSM 7.0 ** While migrating data at the table level from an ARS 7.1 - ITSM 7.0 system (cloned from current productio

Taking out the garbage in ITSM 7.0

2010-03-18 Thread strauss
While migrating data at the table level from an ARS 7.1 - ITSM 7.0 system (cloned from current production) to an ARS 7.5 - ITSM 7.6 system I have noticed a fair amount of malingering data in the NTE subsystem, with transaction dates between 10/28/2008 and 2/25/2010 (when I took the snapshot of t